Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Leads the L1 client support function, managing support associates, ticket triage, SLA tracking, escalations, access provisioning, client communications, and support metrics. Drives process improvements through automation, standardized workflows, alerting, and knowledge-base development. Partners with Client Success, Product, Engineering, and QA to resolve issues and improve the client support experience.

Leads a portfolio of high-value government and prime contractor accounts, owning account health, growth strategy, revenue forecasts, margins, contract continuity, pipeline, and customer outcomes. Builds executive relationships, drives expansions and recompetes, oversees Program Managers, coordinates cross-functional product and service delivery, and translates mission needs into capture strategies, investments, and measurable business growth.

Manage the full lifecycle of complex government and commercial agreements, including FAR Part 12 contracts, OTAs, prime contracts, subcontracts, licensing agreements, teaming agreements, NDAs, OCI matters, and GSA contracts. Responsibilities include negotiation, compliance, risk mitigation, contract administration, stakeholder advising, audit support, process improvement, and monitoring regulatory developments.

Own quarterly product launches and release programs, optimizing workflows, resources, and messaging. Partner cross-functionally with Product, Revenue, R&D, and Marketing to deliver events, collateral, positioning, and go-to-market support. Serve as product marketer for assigned products, translate technical concepts into compelling narratives, manage approvals and deadlines, and use qualitative and quantitative data to measure launch performance and improve future strategies.

Provides cross-team technical leadership for complex backend initiatives, modular architecture, monolith modernization, API and platform standards, production operations, and AI-assisted engineering adoption. Designs shared patterns for services, data, eventing, security, testing, observability, deployment, and reliability. Partners with Product and Engineering leadership, mentors engineers, participates in incident response, and drives technical strategy without formal authority.

Delivers federal GitLab implementation work across FedRAMP, DoD, classified, and air-gapped environments. Installs, configures, upgrades, hardens, troubleshoots, and migrates GitLab deployments; supports compliance authorization; leads technical workshops; documents runbooks and automation; manages delivery risks; and collaborates with government stakeholders, architects, Product, and Engineering.

Build, test, ship, and operate production backend features with minimal guidance. Design APIs, background jobs, integrations, data models, migrations, and bounded services while maintaining security, performance, observability, and reliability. Review code, improve automated testing, investigate production issues, address technical debt, participate in operational support, and collaborate asynchronously with product, frontend, infrastructure, and security teams. Use AI coding tools responsibly by validating and correcting generated output.

Lead fraud strategy and influence business, product, and operational decisions across a rapidly growing identity and risk company. Responsibilities may include advising on fraud trends and attack patterns, translating insights into strategic recommendations, improving fraud prevention operations, partnering cross-functionally, engaging executive stakeholders, representing the company through industry thought leadership, and defining best practices for fraud, identity, and risk management.

Architect scalable data models and ELT pipelines powering the data lake, analytics, AI, and machine learning initiatives. Lead enterprise data modeling, governance, observability, discoverability, and self-service analytics products. Provide technical and business leadership, partner with data scientists and stakeholders, establish engineering standards, develop data tools and frameworks, and improve data literacy. The role also involves root-cause analysis, business storytelling, mentorship, and applying AI tools to streamline data processing and democratize access to data.

Serve as a senior privacy legal subject matter expert supporting global privacy compliance, primarily for Udemy. Advise on U.S. and international privacy laws, privacy impact assessments, AI and cybersecurity issues, incidents, data subject requests, regulatory inquiries, product counseling, and privacy program development. Partner with Legal, Privacy, Product, Engineering, and Information Security teams, advise senior leadership, and mentor colleagues.

Scale and evolve Order.co’s design system across legacy product experiences. Audit components, identify inconsistencies, create accessible production-ready patterns with engineers, establish system principles, and improve adoption and usability. The role also explores AI-enabled workflows for component discovery, documentation, quality checks, and pattern generation while balancing flexibility, consistency, and scalability.

The Solutions Consultant leads technical scoping, workflow mapping, solution design, partner migrations, and implementations for accounting and bookkeeping partners. The role supports sales through product demonstrations and technical consulting, translates complex needs into scalable workflows, identifies risks, resolves technical roadblocks, and gathers feedback to influence product development. It requires accounting or bookkeeping operations experience, cloud accounting ecosystem knowledge, SaaS pre-sales or technical account management experience, and strong communication and problem-solving skills.

Drive new SaaS business revenue through account and territory planning, prospect research, business development, and field sales. Build trusted relationships with C-suite leaders, map client relationships, coordinate virtual account teams, advise customers on IT roadmaps, identify specialist resources, negotiate deals, achieve sales targets, and promote customer success. The role focuses on selling cybersecurity and ServiceNow solutions to financial services organizations.

Drive revenue for ServiceNow Finance, Procurement, and Legal Workflow solutions through enterprise sales partnerships, pipeline development, executive discovery, account strategy, product demonstrations, technical consultation, and complex deal closure. The role requires translating AI and workflow automation capabilities into business value, building executive relationships, and collaborating effectively in a matrixed environment.

Lead customer listening and Voice of Customer programs, including NPS, CSAT, CES, surveys, and interviews. Analyze qualitative and quantitative customer data to identify drivers, trends, pain points, and opportunities. Present insights to executives and cross-functional teams, facilitate action planning, and drive systemic customer experience improvements. Evaluate AI tools for sentiment analysis, theme extraction, and customer research while helping build a data-driven, customer-centric culture.

Manage enterprise customer relationships by developing multi-year success plans, leading executive business reviews, conducting workshops, driving adoption and expansion, and translating Samsara’s IoT platform capabilities into measurable safety, efficiency, and sustainability outcomes. Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, and leadership while supporting complex enterprise accounts and multi-product strategies. The remote role requires up to 25% travel.

Manage enterprise customers after implementation by developing joint success plans, conducting executive business reviews, leading operational workshops, recommending workflow improvements, and driving value from Samsara’s IoT platform. Partner cross-functionally with Sales, Support, Sales Engineering, and Product, while mentoring Customer Success and Support teams. The role requires strong stakeholder communication, technical product knowledge, problem-solving, and up to 25% travel.