Top IT Jobs in Denver & Boulder, CO

Lead and optimize IT technical support operations, manage and develop support teams, implement ITIL-aligned processes, oversee ticketing and asset management, maintain security/compliance, manage vendor relationships and budgets, and drive continuous improvement and self-service solutions.

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Provide Tier 1/2 IT support and troubleshooting for Windows and Mac systems, networks, A/V and peripherals. Install/configure hardware and software, use MDM (Intune, JAMF, BigFix), Jira/Confluence documentation, Azure services, and Cisco networking. Automate tasks with Bash/Python, support remotely and onsite, and participate in a 24/7 on-call rotation; must be able to obtain TS/SCI clearance.

Provides advanced IT and communications support to USSPACECOM executive and priority customers. Responsibilities include help desk intake, ticket tracking, account and access support, hardware and software troubleshooting, LAN and device support, VTC and surge support, configuration management, customer response monitoring, and coordination with system owners. The role requires independent judgment, strong customer service, Security+ certification, over four years of technical experience, and an active TS/SCI clearance.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.

Lead and supervise global end-user support and client engineering for endpoint lifecycle management, device provisioning, imaging, software deployment, patching, compliance, and workplace technology. Drive service improvements, collaborate with cybersecurity and infrastructure teams, manage escalations, coach staff, coordinate rollouts, and maintain operational documentation and asset controls.

Provide hands-on first-level IT support across multiple sites: triage and resolve tickets, troubleshoot hardware/software/connectivity, manage Microsoft 365/Active Directory accounts, image and deploy devices, maintain printers and consumables, assist with VPN/remote access, monitor alerts, travel to nearby stores, and document solutions while educating users.

Provide day-shift help desk support: troubleshoot network, desktop, hardware, software and telecommunications issues; resolve tickets and calls; diagnose problems using historical records; escalate to specialists; maintain tracking databases and report recurring issues.

Provides Tier 1 help desk support for government information systems, including Tableau and Salesforce. Identifies, troubleshoots, documents, resolves, and escalates user issues; manages access changes and assists users with system access. The role logs tickets, collaborates with technical teams, supports projects, and develops work plans. Work may include weekends and holidays, with less than 10% travel and remote work options.

Lead technical onboarding and ongoing support for remote connectivity at dental practices. Configure and troubleshoot VPNs, Splashtop, remote desktop, printers/scanners, and network authentication. Manage implementations, validate connectivity and integrations, coordinate with clients and third-party IT, escalate complex issues, document processes, and contribute to improvements in remote access infrastructure and automation.

Provide Tier 1/2 enterprise IT support, diagnose endpoint and network issues, manage device imaging and deployments, write PowerShell or Bash scripts, administer Entra ID workflows, and support endpoint security, patching, and encryption. The role also contributes to incident, problem, and change processes; collaborates with security and engineering teams; maintains knowledge-base content; and performs occasional hardware installation, lab support, and travel to facilities or test sites.

Provide IT helpdesk support, deploy and manage laptops/devices, manage MDM and endpoint security, handle onboarding/offboarding, maintain asset inventory, assist with procurement, shipping, and training, and support cloud and on-prem networking at direction of Security Team.

Leads IT operations across change management, service desk, end-user support, incident and problem management, infrastructure monitoring, operational security, compliance, vendors, assets, and team development. Chairs the Change Advisory Board, oversees 24/7 operations, manages audit readiness for SOC and PCI controls, drives SLA and uptime performance, and provides executive-level operational reporting. This remote leadership role requires building scalable processes and developing a multifunctional IT operations team.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

Build and lead Jetson’s IT function as its first IT hire. Manage identity and systems integrations, joiner/mover/leaver access, multi-platform device fleets, endpoint security, networking, VPNs, remote access, hardware and software purchasing, and hands-on technology deployments for new warehouse sites. Provide employee support while creating scalable playbooks, standards, and processes across more than 10 sites in the US and Canada.

Provides frontline IT support for hardware, software, devices, printers, business applications, user accounts, and routine technical issues. Responsibilities include troubleshooting, service request documentation, device provisioning, onboarding and offboarding support, asset inventory, system maintenance, endpoint support, password resets, and maintaining technical documentation. The role escalates complex issues, follows IT security procedures, supports technology deployments, and identifies opportunities to improve service delivery.

Provide advanced IT support and technology consulting for clients, troubleshoot and resolve complex hardware, software, network, virtualization and cloud issues, maintain SLA response times, document tickets, mentor junior engineers, travel to client sites, and drive long-term technical solutions and client satisfaction.

Lead global IT operations for a HIPAA-regulated healthtech company, managing a small support team and hands-on ticketing. Build and maintain systems for compliance and visibility, optimize vendor costs, implement security/onboarding processes, drive process improvements with KPIs and automation, and serve as primary IT liaison to leadership and partners.

Provides first-line technical support for corporate offices and data center environments. Responsibilities include troubleshooting users, installing and maintaining hardware and software, monitoring servers and networks, managing accounts and access permissions, enforcing security policies, maintaining asset inventories, creating knowledgebase content, training users, and supporting upgrades, cloud migrations, and infrastructure projects.

Supports digital products and enterprise systems by gathering requirements, documenting user stories, mapping business processes and data flows, resolving routine system issues, assisting with configuration changes, conducting functional testing, and maintaining system records. The role collaborates with technical and non-technical stakeholders, identifies process improvements, follows security and governance standards, and escalates complex issues as needed.

Lead the internal IT function for a fully remote workforce. Manage Microsoft 365, Azure, Entra ID, Intune, identity and access, endpoint compliance, device lifecycles, collaboration tools, helpdesk operations, vendors, budgets, documentation, and IT security processes. Lead and develop an IT team, support onboarding and offboarding, maintain service standards, and partner with Security, HR, and business leaders to ensure reliable, secure employee technology.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.