Top Tech Support Jobs in Denver & Boulder, CO

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Lead technical support for Tier-1 production applications, triage incidents, guide engineers, and develop software solutions while ensuring system reliability.

The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

Provide technical support for security detection systems, work on-site at customer locations, and assist in meeting service level agreements through troubleshooting and maintenance.

As a Technical Support Specialist, you will troubleshoot issues, answer technical questions, and collaborate with engineering to resolve complex problems, ensuring customer satisfaction with Broccoli's AI product.

The Technical Support Engineer maintains customer cloud environments, troubleshooting issues in Linux, OpenStack, Kubernetes, and networking, while managing alerts and creating documentation.

The Technical Support Engineer troubleshoots and resolves customer cloud infrastructure issues, manages alerts, and collaborates with development teams for improvements.

As a Strategic Technical Support Engineer, you’ll manage enterprise customer relationships, handle complex technical issues, and enhance trust through proactive solutions and clear communication.

Provide technical assistance and customer support for alarm systems and home automation. Troubleshoot issues via phone while ensuring excellent customer experience and managing multiple tasks effectively.

The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

The Technical Support Specialist provides customer support via multiple channels, troubleshooting issues, documenting interactions, and ensuring customer satisfaction. They work with Tier 2 support for escalations and contribute to improvement efforts.

Provide exceptional customer service by resolving technical and non-technical issues through various communication channels, while enhancing product support and learning new software.

As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.

The Technical Support Engineer II will provide technical support to clients, troubleshoot issues, lead troubleshooting processes, and assist with application deployments.

Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.