Top Tech Support Jobs in Denver & Boulder, CO

The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

Manage a Technical Support Engineering team, providing technical assistance for video and networking technologies, mentoring staff, and overseeing operations. Responsible for strategic direction, cross-functional support, and technical documentation management in a fast-paced environment.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

Provide technical support to clients in both English and Italian, handle support inquiries, communicate across teams, and contribute to documentation.

As a Technical Support Specialist, you'll provide personalized support to clients, handle inbound/outbound inquiries, and collaborate with teams to improve service delivery.

Provide expert technical support to clients via email and phone, manage support issues, and contribute to help documentation and standard procedures.

Join FareHarbor's Technical Support Team to provide exceptional customer service to clients, addressing technical issues via email and phone, and improving documentation and procedures.

As a Technical Support Specialist at FareHarbor, you will provide outstanding customer service by resolving technical issues, collaborating with teams, and enhancing support documentation.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Specialist, you'll provide real-time support for Motorola Solutions software in public safety, manage customer requests, and collaborate with teams to optimize processes and ensure their satisfaction.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, manages software defects, and collaborates with Product and Engineering teams.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.

The Lead Technical Support Specialist manages frontline support quality, mentors teammates, resolves complex issues, and improves support workflows in a fully remote environment.

As a Technical Support Engineer III, you will troubleshoot complex storage issues, engage with customers, document interactions, and collaborate with internal teams for resolutions while mentoring new engineers.

As a Technical Support Engineer, you'll support large Public Safety software clients, conduct troubleshooting, maintain customer satisfaction, and collaborate with internal teams. Availability for off-hour shifts may be required.

Assist customers with software issues via various communication methods, provide feedback, and identify bugs. Develop solutions to enhance customer experience.

The Technical Services Care Specialist resolves technical service issues, ensuring customer satisfaction through effective communication and resolution management while working with the Technical Services team.

As a Tier 1 Technical Support Engineer, you will manage customer issues, troubleshoot technical problems, provide support via Salesforce, and collaborate with teams to ensure customer success.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.