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Top Tech Support Jobs in Denver & Boulder, CO
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills:
Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
Reposted 11 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.
Top Skills:
GitIntercomJIRASlack
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
Healthtech
The Technical Support Specialist provides technical and medical support to veterinary clinics, troubleshooting issues and maintaining customer relationships through calls, emails, and accurate recordkeeping.
Top Skills:
Crm SoftwareEmailInternet SoftwareMicrosoft Office SuitePoint Of Care Systems
New
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Big Data • Cloud • Software • Analytics
Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.
Top Skills:
AnsibleBashCgiCloud-Based TechnologyDockerElk StackIpfixJSONKubernetesMongoDBNetconfNetflowNetworkingPerlPHPPostgresPythonRest ApisSdnStunTelecommunicationTr-069XMLYang
Information Technology • Software
The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.
Top Skills:
Acf2AdabasCicsDb2Ibm Z/OsIdmsImsIspfJclJdbcMicrosoft Sql ServerOdbcOracleOracleRacfRed Hat LinuxRestSmp/ESoapSun SolarisTcp/IpTop SecretVisual Studio .NetVsamWeb ServicesWebsphereWsdl
Big Data • Cloud • Software • Analytics
The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.
Top Skills:
802.11BashCgiCloud TechnologyDhcpDnsFirewallsHTTPIgmpIpfixIptvJSONL2 SwitchingL3 RoutingLinuxNatNetworkingPerlPHPPythonQos/DscpRestScriptingSnmpSoftware As A ServiceSQLStunTcp/IpTr-069Vlans
Security • Software • Cybersecurity
The Technical Support Engineer assists US customers with the DigiCert One platform, resolves certificate lifecycle issues, and collaborates with internal teams for solutions.
Top Skills:
DnsPkiRest Api
Software
The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.
Top Skills:
Ci/Cd SystemsDatadogDeveloper ToolsGitGitLinearPylon
Information Technology • Consulting
Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.
Top Skills:
BashDb2DicomEmrHisHl7JavaKornMedical Imaging SolutionsOraclePacsPerlRisSQLVb
Financial Services
The Technical Support Specialist provides Tier 1 support to users for IT issues, troubleshooting hardware, software, and network problems, and ensures timely ticket resolution and documentation.
Top Skills:
Active DirectoryApple Mac-OsxBomgarExchangeGotoassistOffice365ServicenowWindows
Information Technology • Software • Analytics
The Technical Support Analyst provides frontline technical support, troubleshooting basic issues, documenting tickets, and collaborating with teams to ensure system stability and positive customer experience.
Top Skills:
APIsExcelJSONSQLUnix/Linux
Artificial Intelligence • Information Technology • Software
Provide elevated technical support to Zoom customers, resolve support cases, maintain product proficiency, and create documentation.
Top Skills:
Google CalendarHubspotMarketoMicrosoft Office 365SalesforceVideo ConferencingZoom
Information Technology • Security • Software
Provide technical support for customer inquiries, troubleshoot issues, enhance support processes, and maintain an internal knowledge base. Assist in meetings and escalate issues as needed.
Top Skills:
Active DirectoryLinuxmacOSWindowsPowershell
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Information Technology • Database • Cybersecurity
As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.
Top Skills:
Broadband ComponentsComputer SystemsHome Networking
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills:
Chrome Dev ToolsPostgresSQLZendesk
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