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Top Tech Support Jobs in Denver & Boulder, CO
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills:
APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides operational support for Motorola Solutions software, resolving customer issues and collaborating with teams to ensure customer satisfaction and maintain product knowledge.
Top Skills:
AndroidGoogle WorkspaceiOSMicrosoft Windows ApplicationsMicrosoft Windows ServerSaaS
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer III, you will troubleshoot complex issues, mentor team members, and improve customer experience through collaboration and expertise in various technologies.
Top Skills:
AjaxAndroidAnsibleApacheAWSAzureBgpBmcChefCloud FoundryCSSDnsGCPHTMLHTTPIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetSAPServicenowSQLSslTcp/IpWeblogicWebsphere
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills:
APIsFrontPythonRubySQLTypescriptZendesk
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Biotech
The role involves providing customer support for veterinary diagnostic analyzers, resolving inquiries, assisting with installations, and troubleshooting technical issues.
Top Skills:
Microsoft Teams
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.
Top Skills:
APIsLinearPipedriveSlackSQLZendesk
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills:
DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills:
APIsPayment GatewayTokenizationWebhooks
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills:
APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills:
Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills:
AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills:
Microsoft SuiteSalesforce
Software • Cybersecurity
The Technical Support Engineer provides technical support to customers by diagnosing and resolving software and hardware issues and documents interactions through Zendesk.
Top Skills:
JIRANetwork ProtocolsZendesk
Software
As a Support Engineer, you will troubleshoot complex issues for customers, collaborate with the team, mentor others, and advocate for customer needs while enhancing your technical skills across various programming languages.
Top Skills:
.NetAWSDistributed TracingDockerGoJavaKubernetesNode.jsOpen TelemetryPHPPythonRuby
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Semiconductor • Energy
The Technical Support Engineer is responsible for advanced technical support for SMA's large scale systems, troubleshooting issues, preparing system commissioning, mentoring, and collaborating with various departments.
Top Skills:
Microsoft Office SuitePhotovoltaic SystemsSolar Technology
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