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Top Tech Support Jobs in Denver & Boulder, CO
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 10 Days AgoSaved
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills:
APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides operational support for Motorola Solutions software, resolving customer issues and collaborating with teams to ensure customer satisfaction and maintain product knowledge.
Top Skills:
AndroidGoogle WorkspaceiOSMicrosoft Windows ApplicationsMicrosoft Windows ServerSaaS
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Reposted 5 Hours AgoSaved
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Security • Software
As a Technical Support Engineer, you will troubleshoot issues, guide customers on vulnerability management tools, and collaborate across teams to enhance product support.
Top Skills:
LinuxNessusScriptingSiemsSQLVirtualizationWindows
Healthtech
Provide front-line support to users for Arine's products, troubleshoot technical issues, document inquiries, and enhance customer experience.
Top Skills:
FreshdeskJIRA
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Logistics • Software
The Client Support Analyst provides technical support for a warehouse management system, troubleshooting issues, creating documentation, and supporting clients and the implementation team.
Top Skills:
SQLSQL ServerSsisSsrs
Reposted 5 Hours AgoSaved
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Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
The Technical Support Specialist assists customers by resolving issues via email and calls, ensuring positive experiences and technical support.
Top Skills:
APIsCRMSalesforce Service Cloud
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills:
BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Lead a global team of Tier II Technical Support Specialists, focusing on advanced customer escalations, operational excellence, and cross-functional collaboration with Engineering and Product teams.
Top Skills:
JIRASalesforce
Artificial Intelligence • Information Technology • Sales
Lead the technical support function for a new product, mentor support agents, resolve technical issues, and optimize processes.
Top Skills:
APIsFullstoryPostmanSaaSSQLZendesk
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support online merchants through live chat, email, and phone calls, resolving issues and delivering exceptional customer service.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Insurance • Software
The Technical Support Engineer III at Federato resolves complex technical issues, mentors engineers, and enhances support processes through collaboration across teams.
Top Skills:
JavaScriptPythonSQL
Insurance • Software
Serve as the first point of contact for customer support, performing initial troubleshooting, resolving common issues, and escalating as necessary while maintaining response times.
Top Skills:
SQL
Insurance • Software
As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.
Top Skills:
JavaScriptPythonSQL
Fintech • Software
Provide technical assistance and support for computer hardware, software, and networking. Respond to inquiries, troubleshoot issues, and document solutions.
Top Skills:
LinuxMS OfficeSalesforceWindows
2 Days AgoSaved
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Logistics
Provide technical support for customers, managing support tickets, diagnosing and resolving issues with robotic systems, and ensuring customer satisfaction.
Top Skills:
Remote Supporting ToolsTicketing Systems
2 Days AgoSaved
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Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills:
ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
2 Days AgoSaved
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Logistics
As a Technical Support Specialist, you will provide technical assistance for robotic systems, manage support tickets, diagnose issues, and ensure customer satisfaction.
Top Skills:
Computer ScienceItRemote Supporting ToolsRoboticsTicketing Systems
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