Senior Technical Writer working within the Retail Wireless Platform and Project Management Team in a collaborative, fast-paced environment. Responsibilities include providing guidance, coordinating with cross-functional teams, communicating with stakeholders, and collaborating on solutions. Requires BA/BS in a technical or business discipline and 5+ years of Technical Writing experience.

The Technical Writer at TextUs is responsible for writing clear and comprehensive technical documentation for the TextUs platform to drive product adoption and reduce support ticket volume. They collaborate with various teams to ensure customer needs are met and create custom solutions to improve user experience.