Top Tech Support Jobs in Denver & Boulder, CO

Lead and manage Tier 2 and Tier 3 Technical Support teams, implement strategic support frameworks, and enhance collaboration across multiple global teams.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

First point of contact for clients via Zendesk; troubleshoot and resolve product and integration issues, liaise with Sales/Customer Success, build Salesforce knowledge, and escalate complex problems.

As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.

The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Tier 1 Customer Support Specialist, you will assist customers with onboarding, troubleshooting, and inquiries, ensuring a positive customer experience.

The User Operations Manager leads a support team, driving operational excellence and continuous improvement while ensuring high-quality customer service for enterprise and mid-market clients.

The Machine Control Product Specialist provides technical support, analyzes system performance, conducts testing, and empowers users through training to enhance construction productivity.

The consultant provides managed services support for Oracle Cloud ERP, SCM, and HCM, focusing on technical diagnostics, resolution, enhancements, and collaboration with functional teams to meet SLAs.

The Senior Federal Technical Consultant provides technical consulting, leads enterprise solution design, and cultivates customer relationships while meeting revenue and satisfaction goals.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The Technical Support Associate provides first-line technical support to enterprise customers, resolving issues via live chat and escalating complex cases as necessary, while documenting solutions and maintaining communication with customers.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.

As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.

The Technical Support Engineer will resolve complex technical support cases, collaborate with product teams, and optimize customer system performance while enhancing the support processes using AI tools.

The Solutions Architect I provides technical support and customer service, assisting clients with system implementation and enhancements. Responsibilities include managing data audits, investigating support issues, and collaborating with development teams to improve software functionality.

Support specialists will assist physicians, nurses, and administrators with application management, education, troubleshooting, and schedule management, primarily through phone and online communications.

Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.

The Senior Manager of Technical Support will lead a global support team, engaging in customer escalations, partnering with cross-functional teams, and driving operational excellence while advocating for customers.

As a Principal Technical Support Specialist, you resolve complex customer issues, act as an escalation point, mentor peers, and drive process improvements.