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Top Customer Success Jobs in Denver & Boulder, CO
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills:
Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Healthtech • Software
The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.
Top Skills:
ConfluenceGoogle SuiteJIRASalesforce
Artificial Intelligence • Machine Learning • Software
The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.
Top Skills:
Ci/Cd PipelinesGainsightSaas Metrics
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.
Top Skills:
Excel,Dsp,Ssp,Campaign Management Tools,Reporting Systems,Zeta Marketing Platform (Zmp)
Social Impact • Software
Lead complex, strategic customer relationships to drive retention, adoption, and value. Design customized engagement strategies, influence cross-functional teams, mentor peers, and improve CS processes while acting as a trusted advisor for senior stakeholders.
Top Skills:
Salesforce,Gainsight
Healthtech • Social Impact • Software
Conduct empathetic outreach (phone, SMS, email) to re-engage prospective and early-stage clients, coach them through care decisions, document interactions in Intercom, partner with internal teams to resolve issues, and identify trends to improve the client experience.
Top Skills:
Intercom
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.
Top Skills:
Google SuiteMS OfficeSalesforce CRMSlack
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills:
Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills:
CSSHTML
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills:
Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills:
ExcelGongGoogle SheetsSalesforceTableau
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.
Top Skills:
Enterprise SaasIot Platform
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills:
CybersecuritySaaS
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.
AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
The Customer Success Manager will collaborate with account management, ensure customer satisfaction, drive product adoption, and maintain CRM records while fostering relationships with various stakeholders.
Top Skills:
Acquia DamAsanaGainsightSalesforceWiden
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.
Top Skills:
BlacklineGainsightSalesforce CRM
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Customer Success Specialist will engage with customers to ensure they gain value from Udemy's learning solutions, reduce churn, and enhance revenue opportunities through proactive account management and data analysis.
Top Skills:
Crm SystemsCustomer Success PlatformsData Analysis Tools
Productivity • Sales • Software
The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.
Top Skills:
B2B Saas
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills:
Salesforce,Saas,Ai Tools
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills:
Ai/AutomationGainsightSaaS
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, partner with customers to provide technical guidance, drive product adoption, and enhance their use of GitLab solutions in the APJ region.
Top Skills:
Agile PlanningCi/CdCloud TechnologiesDevsecopsGitlab
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Enterprise Customer Success Manager will support mid-sized business customers post-sale, focusing on adoption, retention, and driving customer growth by managing a portfolio of accounts and providing high-touch support.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
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