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Top Customer Success Jobs in Denver & Boulder, CO
As a Customer Support Specialist I at Vertafore, you will address and resolve basic customer issues related to the company's products, document case resolutions, and assist in troubleshooting software and systems. Your role will involve educating customers for self-service and tracking problem trends, while ensuring a positive service experience.
As a Technical Support Specialist, you'll become an expert in FareHarbor tools, assisting clients through various communication channels. You'll solve support issues, communicate client needs across teams, provide valuable feedback, and contribute to help documentation.
The Technical Support Specialist at FareHarbor will manage inbound and outbound support via phone and email, provide exceptional customer service, document feedback for the product team, and contribute to help documentation. A strong commitment to customer support and effective communication is essential for success.
The Director of Client Success oversees the Client Success and Onboarding departments, leading a team of 11. Responsibilities include strategizing client satisfaction and retention, managing KPIs, enhancing onboarding processes, and collaborating across departments. The role demands extensive experience in client success and leadership, focusing on revenue growth and client relationships.
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The Enterprise Customer Success Manager builds strong relationships with clients, ensuring their success using monday.com. This involves managing onboarding, conducting educational webinars, leveraging behavioral data for strategy, and collaborating across teams to drive customer engagement and satisfaction.
The Customer Experience Advocate will engage with customers through various channels, provide support, facilitate webinars, and collaborate with internal teams to address customer needs and improve product offerings. Key responsibilities include documenting customer interactions and educating users about platform features and tools.
The Customer Success Associate is responsible for building and maintaining customer relationships, ensuring product adoption and retention, and providing technical support. They will navigate contract renewals and collaborate with sales teams to enhance the customer experience while analyzing forecasts for renewals.
The Customer Success Manager at Homebot will onboard new clients, own a book of business, ensure customer success through various strategies and communication, monitor customer health, and coordinate with Product and Engineering teams. This role requires leading training sessions, conducting business reviews with stakeholders, and addressing customer challenges effectively.
Seeking a detail-oriented Inventory Clerk to manage inventory operations, maintain accurate records, conduct audits, kit parts, ensure efficient management practices, and support production teams.
The Education Specialist at Xero will create and deliver educational experiences through various formats such as webinars and in-person training. Responsibilities include designing educational content, managing projects, collaborating with teams, and participating in community initiatives to enhance customer support and satisfaction with Xero's platform.
This role involves providing payroll assistance and support to employees and managers, documenting inquiries, and maintaining records. It requires working in collaboration with HR and senior team members to resolve issues effectively while ensuring a positive employee experience.
Manage and inspire a team of Dedicated Customer Success Managers to enhance customer loyalty and drive business growth through proactive outreach and efficient workflows. Responsibilities include coaching, developing processes, analyzing performance, and collaborating cross-functionally to improve customer outcomes.
Top Colorado Companies Hiring Customer Success Roles
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