Top Customer Success Jobs in Denver & Boulder, CO
The Customer Success Manager at ServiceNow advocates for customers, oversees a customer portfolio, ensures customer success and product adoption, resolves client issues, and fosters strong customer relationships. Requires 3+ years of customer service experience, familiarity with digital transformation, and collaborative work skills.
The AR Support and Collections Specialist is responsible for providing triage services on all inbound Customer billing and collection queries, reducing outstanding balances on accounts, and resolving customer disputes and inquiries through phone calls and emails.
Local Vacation Rentals is seeking a Guest Experience Specialist to provide best-in-class guest experience and support guests throughout their stay. Responsibilities include managing inquiries, reservations, and resolutions, establishing relationships with vendors, and working with internal teams. The role requires strong communication skills and the ability to navigate various booking platforms and tech tools.
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The Customer Success Manager at Trustpilot is responsible for client retention, building consultative relationships, and ensuring customer satisfaction. They promote customer success, supervise customer health, and amplify the voice of the customer. This role requires experience in SaaS, account management, and relationship management, with strong communication and leadership skills.
Track and ensure timely delivery of mission-critical orders, manage suppliers, collaborate with stakeholders, and assist with inventory and asset management in a sustainable energy company focusing on carbon-negative distributed computing solutions.
Senior Manager, Customer Solutions at Ontra, responsible for driving implementation excellence, maintaining project visibility, promoting collaboration, and enhancing efficiency in customer onboarding processes. Requires 6+ years of experience in customer success and industry background in technology-focused companies. Must have strong time management, sense of urgency, analytical mindset, and effective communication skills.
As a Customer Success Representative at TrainHeroic, you will collaborate with various teams to ensure a successful customer journey. Your responsibilities include identifying customer problems, supporting adoption of solutions, representing customer feedback in product development, managing key accounts, creating support content, and analyzing team metrics. Travel may be required for conferences and customer visits.
As a Customer Success Representative at TrainHeroic, you will collaborate with all teams to ensure a successful customer journey with the products and services. Your responsibilities include identifying customer problems, driving adoption, representing the voice of the customer, and managing key accounts.
As a Customer Success Representative at TrainHeroic, you will collaborate with all teams in the organization to ensure a successful customer journey. Your responsibilities include identifying customer problems, driving adoption of solutions, representing the voice of the customer in product development, managing key accounts, and analyzing team metrics for improved practices. This role requires excellent communication skills and 2+ years of technical support/customer service experience.
The Customer Success Representative at TrainHeroic will collaborate with various teams to ensure a successful customer journey, increase retention, and customer lifetime value. Responsibilities include identifying customer problems, driving adoption, representing customer voice in product development, managing key accounts, troubleshooting issues, and analyzing team metrics.
Top Companies in Colorado Hiring Customer Success Roles
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