Top Customer Support Specialist Jobs in Denver & Boulder, CO

As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.

Provide frontline technical and product support via phone, email, and virtual meetings. Troubleshoot hardware, software, and network issues; QA deliverables; track and route tickets across teams; and maintain strong customer relationships to support retention and satisfaction.

Serve as the operational hub for assigned customer accounts, managing order-to-cash processes, pricing, order entry, invoicing, and customer data in ERP/CRM systems. Coordinate with Sales, Supply Chain, Operations, Finance, and Technology to ensure on-time fulfillment, produce commercial reports and analytics, drive process improvements, manage customer action reports, and support audits and account planning.

As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.

As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.

Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.

The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.

The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.

Develop and deliver training programs and e-learning for electron microscopy and analytical instruments. Create learning paths, deliver classroom and virtual instruction, work with cross-functional teams, track progress via skills-passport, and travel to deliver training and customer support.

Provide real-time support and 1:1 training to dental practices, troubleshoot billing/insurance and technical issues, escalate to engineering, document feedback, and improve training materials while using AI tools to enhance workflows. Requires set ET hours including weekends.

Handle incoming customer calls with empathy; enter orders and update Salesforce; use CRM/ERP and Microsoft Office; resolve issues, manage distributor relationships, and identify sales leads while meeting quality metrics.

Own and resolve complex Tier 1 customer tickets via chat, email, text, phone, and screen-sharing. Troubleshoot platform issues, follow incident response and escalation protocols, contribute to knowledge resources, surface product/process improvements, and collaborate with cross-functional teams. Maintain high customer rapport, de-escalate interactions, and support team efficiency while working a core Monday–Friday 9–6 EST schedule with occasional holiday/after-hours coverage.

Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

The Customer Support Specialist at Mudflap provides exceptional support to truckers, helping them save on fuel costs while ensuring a high-quality customer experience in a fast-paced environment.

Provide high-volume, multichannel technical support for CE Broker users via phone, chat, and email. Troubleshoot software/navigation issues, resolve at least eight tickets per hour, collaborate on knowledge base and product feedback, and work with AI agents to manage complex human interactions in a fast-paced SaaS environment.

Provide remote phone and email technical support for cash recycling machines, diagnosing hardware and software issues, guiding users and field technicians, documenting tickets, following scripts and escalating complex problems.

Serve as the first point of contact for vehicle sellers: answer inbound calls and emails, guide customers through the listing process using scripts and CRM, document interactions, coordinate handoffs with the Listing Team, and escalate complex issues.

Provide Tier 1 support for a suite of SaaS products via phone, email, chat and ticketing. Troubleshoot and resolve customer issues, escalate bugs to development, contribute to knowledge base content, and collaborate cross-functionally to improve support processes and customer outcomes.

As a Customer Support Specialist, you will provide friendly email support, manage customer relationships, influence product improvements, and collaborate with the CX team to improve customer experience.

Provide advanced HPC customer support for DoD supercomputing centers: install, configure, and verify user-requested applications; assist users compiling, debugging, and running codes; manage build environments, containers, and libraries; identify existing software solutions; and develop SOPs and ticket-routing workflows between support tiers and vendors.

Provide remote customer support via phone and email, monitor live trips, resolve and escalate issues, document interactions in Sprinklr, coordinate with internal teams, and support continuous improvement and training efforts. Must work flexible nights and weekends.

Provide first-line customer support for FlightBridge users: answer calls/emails, resolve booking and ticketing issues (using Sabre GDS), coordinate with airlines/vendors, escalate technical issues, assist onboarding/integrations, maintain CRM records, create templates/scripts, perform QA testing for fixes, and adhere to SLAs.

The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.

Provide empathetic first-line support to patients and providers via phone, email, and chat. Manage appointment and platform inquiries, resolve issues, coordinate with internal teams, maintain accurate interaction records, and protect patient confidentiality and data privacy.