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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.
Information Technology • Software
Provide advanced HPC customer support for DoD supercomputing centers: install, configure, and verify user-requested applications; assist users compiling, debugging, and running codes; manage build environments, containers, and libraries; identify existing software solutions; and develop SOPs and ticket-routing workflows between support tiers and vendors.
Top Skills:
CmakeMpiPbs ProSlurmSoftware ContainersSpack
Events • Greentech • Logistics • Software • Transportation • Travel
Provide remote customer support via phone and email, monitor live trips, resolve and escalate issues, document interactions in Sprinklr, coordinate with internal teams, and support continuous improvement and training efforts. Must work flexible nights and weekends.
Top Skills:
Charterup Proprietary SoftwareSprinklr
Greentech • Chemical • Industrial • Manufacturing
Serve as the operational hub for assigned customer accounts, managing order-to-cash processes, pricing, order entry, invoicing, and customer data in ERP/CRM systems. Coordinate with Sales, Supply Chain, Operations, Finance, and Technology to ensure on-time fulfillment, produce commercial reports and analytics, drive process improvements, manage customer action reports, and support audits and account planning.
Top Skills:
Crm PlatformsData VisualizationExcelMicrosoft TeamsNetSuitePower BISalesforce
Professional Services • Real Estate • Financial Services
Provide timely, professional responses to borrower servicing inquiries in a call center. Resolve loan and escrow issues, process payments and payoffs, assist with web portal setup, maintain loan records, and meet department SLAs with high customer satisfaction.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
Information Technology • Consulting
Provide first-line customer support for FlightBridge users: answer calls/emails, resolve booking and ticketing issues (using Sabre GDS), coordinate with airlines/vendors, escalate technical issues, assist onboarding/integrations, maintain CRM records, create templates/scripts, perform QA testing for fixes, and adhere to SLAs.
Top Skills:
AmadeusCrm ToolsFlightbridgeIssue Tracking SystemsExcelPowerPointSabre GdsTravelport
Information Technology • Software
The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.
Top Skills:
IntercomSlackStripe
Information Technology • Professional Services
Provide empathetic first-line support to patients and providers via phone, email, and chat. Manage appointment and platform inquiries, resolve issues, coordinate with internal teams, maintain accurate interaction records, and protect patient confidentiality and data privacy.
Transportation • Travel • Hospitality
The Customer Support Specialist assists guests with bookings, resolves issues, manages inquiries via phone and email, and enhances customer experiences while ensuring adherence to company policies.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Logistics • Transportation
As a Customer Support Specialist, you'll provide exceptional support to truckers, communicate in both English and Spanish, troubleshoot issues, and thrive in a high-call environment.
Top Skills:
SlackZendesk
Blockchain • Payments • Financial Services
The Customer Support Specialist will handle customer issues, triage and debug problems, improve support processes, and communicate technical details clearly.
Top Skills:
Ai ToolsBlock ExplorersCrypto ConceptsSoftware Tooling
Fitness • Healthtech • Software
Own member inquiries end-to-end via email, live chat, and occasional phone. Triage and resolve tickets, verify accounts securely, coordinate with operations and suppliers, maintain canned responses, and surface recurring issues to improve processes.
Top Skills:
Booking SystemsCRMEmailHelpdesk/TicketingLive Chat
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Logistics • Transportation
Provide high-volume, phone-first customer support for truckers and partners across evening/overnight ET shifts. Troubleshoot in real time, use Zendesk/Slack/internal systems, deliver empathetic, efficient resolutions, escalate when needed, and contribute to continuous improvement and customer-obsessed service.
Top Skills:
SlackZendesk
Logistics • Transportation
The Customer Support Specialist at Mudflap provides exceptional support to truckers, helping them save on fuel costs while ensuring a high-quality customer experience in a fast-paced environment.
Top Skills:
SlackZendesk
Agency • Artificial Intelligence • HR Tech • Professional Services
Provide onboarding and ongoing support for SMB customers using the bookkeeping platform: run live video onboarding, troubleshoot bookkeeping questions via chat and email, maintain accurate customer notes, collaborate across teams, and proactively exceed partner and customer expectations.
Healthtech
Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.
Top Skills:
ChatCRMDatabasesEmailIntercomSocialSpreadsheets
Healthtech • Biotech
Provide specialized technical support for bioinformatics, precision medicine, and workflow automation products. Troubleshoot complex technical and functional issues, document interactions, create knowledge base content, collaborate cross-functionally, mentor junior staff, and support continuous improvement and escalation reduction.
Healthtech • Professional Services
Provide one-on-one support to program participants, operate program tools (training provided), maintain accurate session notes, encourage goal-setting and reflection, and create a welcoming, supportive environment. Serve as a reliable point of contact and communicate updates with the team to ensure positive participant experiences.
Healthtech • Professional Services
Provide one-on-one support during scheduled sessions, operate and monitor program tools (training provided), encourage participants through positive practices, maintain accurate session notes, share updates with team members, and create a welcoming, respectful environment for participants.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate and monitor program tools (training provided), encourage participants using positive practices, maintain accurate session notes, share updates with the team, and create a welcoming, respectful environment.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate program tools (training provided), encourage goal-setting and journaling, maintain session notes, and create a welcoming, supportive environment while communicating updates with the team.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate program tools (training provided), encourage goal-setting and journaling, maintain accurate session notes, and foster a welcoming, respectful environment. Serve as a reliable contact and share updates with team members to ensure smooth participant experiences.
Artificial Intelligence • HR Tech • Software • Automation
Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.
eCommerce • Other • Retail
Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.
eCommerce
Provide phone, email, and chat support to consumers, Trade clients, and dealers; resolve order and account issues; multitask across systems; coordinate with Sales, Account Management, Logistics, and Finance to ensure seamless purchasing experiences.
Top Skills:
Crm SystemsSalesforce
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