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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Information Technology • Insurance • Software
As a Customer Support Specialist I, you will resolve customer issues, educate clients, and track problem trends, ensuring a positive customer experience.
Top Skills:
SQLWindows OsWindows Server
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Bilingual Customer Support Specialist will assist customers with billing, escalated inquiries, and provide exceptional service across channels. Responsibilities include mentoring team members, managing high-volume workloads, and identifying trends to improve customer experience.
Top Skills:
macOSSalesforceServicecloudZendesk
Information Technology • Software
As a Customer Support Specialist, you will provide friendly email support, manage customer relationships, influence product improvements, and collaborate with the CX team to improve customer experience.
Automotive • Software
The Customer Support Specialist provides phone, email, and text support to Roadie customers, addressing concerns, monitoring deliveries, and ensuring high-quality experiences while using tools like Salesforce for issue resolution.
Top Skills:
Salesforce
Financial Services
As a Customer Support Specialist, you will assist Bloomerang customers via various communication channels, ensuring effective product usage and resolving issues. Responsibilities include conducting implementations, providing training, and performing quality assurance.
Top Skills:
Bloomerang Software
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides advanced support for escalated product issues, assists Customer Support Representatives, and manages complex customer interactions to ensure timely resolution of technical problems.
Top Skills:
Gohighlevel
Logistics • Software • 3PL: Third Party Logistics
Lead L1 customer support: manage ticket queue, deflect tickets via self-service, advocate for customers, collaborate with product and engineering, create processes and knowledge base, and track support metrics to improve response and resolution.
Top Skills:
GainsightMesMetabasePlmPylonSFDCStatisfy
Healthtech
The Customer Support Specialist provides technical support and excellent customer service for HeartFlow's medical software, ensuring satisfaction and loyalty through issue resolution and integration into customer workflows.
Top Skills:
Crm ToolsDicom Medical ImagingEhr/Emr SoftwareExcelMS OfficeSalesforce
Software
Provide technical support to healthcare professionals through multichannel assistance, troubleshooting software issues, and collaborating on process improvements.
Top Skills:
CRMZendesk
Hospitality
Provide remote first-line customer support via email, chat, phone, and tickets. Troubleshoot issues, escalate complex cases, document interactions in the CRM, process orders/returns/refunds, maintain records, meet response and resolution KPIs, and contribute to knowledge base content.
Top Skills:
Crm SystemsCustomer Support PlatformsGoogle WorkspaceMS OfficeSlackZoom
Information Technology • Software
The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.
Top Skills:
IntercomSlackStripe
Logistics • Transportation
As a Customer Support Specialist, you'll provide exceptional support to truckers, communicate in both English and Spanish, troubleshoot issues, and thrive in a high-call environment.
Top Skills:
SlackZendesk
New
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Healthtech
The Customer Support Specialist processes accounts related to estates, bankruptcies, and charity, assists in collections, and ensures accurate billing and follow-up in healthcare settings.
Top Skills:
Pc/Crt Usages
Artificial Intelligence
The Customer Support Specialist will manage inbound requests, improve customer experience, maintain support resources, and analyze user sessions for feedback.
Top Skills:
FullstoryGoogle WorkspaceIntercomJIRASlack
Software
The Customer Support Specialist will handle client inquiries, troubleshoot technical issues, and provide software training and support to ensure client satisfaction.
Top Skills:
Ai-Enhanced Help Desk PlatformsAutomated Ticketing SystemsChatbotsDatabasesMS OfficeRemote Access Tools
HR Tech • Mobile • On-Demand • Software
Provide frontline support and account assistance to GigSmart workers and businesses, manage escalations and support tickets, perform gig corrections, document interactions in the CRM, and collaborate with sales to improve customer satisfaction and retention.
Top Skills:
CRMHubspot
Biotech
The Territory Manager handles customer inquiries, resolves issues, and collaborates with internal teams to ensure a smooth ordering process for medical testing.
Top Skills:
Google SuiteSalesforce Servicecloud
Fintech • Real Estate • PropTech
As a Customer Support Specialist, you'll provide support to customers through phone, email, and chat, manage multiple tickets, troubleshoot issues, and contribute to improving support processes.
Greentech • Internet of Things • Energy
The Customer Support Specialist will manage customer inquiries across multiple channels, providing support on products, troubleshooting, and gathering feedback to enhance customer experience.
Top Skills:
Cloud ServicesIotSmartphonesWeb ApplicationsWifi
Healthtech
The Customer Support Specialist provides empathetic veterinary diagnostic support, managing customer calls, and using software systems to assist clients effectively.
Top Skills:
Customer Relationship Management (Crm) SoftwareEnterprise Resource Planning (Erp) SoftwareMicrosoft SuiteSalesforce
Information Technology • Software
The Customer Support Specialist handles level 1 inquiries via various channels, troubleshooting customer problems and collaborating with teams to enhance support processes.
Top Skills:
SaaSZendesk
Fintech • Real Estate • Software
As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.
Top Skills:
B2B Customer Support SoftwareProblem-Solving Tools
Software
As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.
Top Skills:
LinearNotionPagerdutySalesforceSlack
Information Technology • Software
The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.
Information Technology • Software
The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.
Top Denver & Boulder, CO Companies Hiring Customer Support Specialists
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