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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Healthtech
The Customer Support Specialist processes accounts related to estates, bankruptcies, and charity, assists in collections, and ensures accurate billing and follow-up in healthcare settings.
Top Skills:
Pc/Crt Usages
Greentech • Internet of Things • Energy
The Customer Support Specialist will manage customer inquiries across multiple channels, providing support on products, troubleshooting, and gathering feedback to enhance customer experience.
Top Skills:
Cloud ServicesIotSmartphonesWeb ApplicationsWifi
Healthtech • Sales • Software • Telehealth
Manage customer support through Zendesk, addressing second-level support tickets, handling incoming calls, and resolving complex issues while collaborating with other teams as needed.
Top Skills:
JIRAZendesk
HR Tech • Mobile • On-Demand • Software
The Customer Support Specialist will manage customer escalations, provide account management, respond to inquiries, and collaborate with the sales team to enhance customer satisfaction on the GigSmart platform.
Top Skills:
Hubspot
Software
As a Customer Support Specialist, you will manage client inquiries, provide technical support, resolve issues, and enhance customer experience. You'll collaborate with developers, train clients, and contribute to process improvements. Strong communication and analytical skills are essential.
Top Skills:
Ai-Enhanced Help Desk PlatformsAutomated Ticketing SystemsChatbotsDatabasesMS OfficeRemote Access Tools
Software
As a Customer Support Specialist, you'll resolve customer issues through chat, email, and phone while utilizing HubSpot's tools, demonstrating technical skills, and providing a consultative support experience.
Top Skills:
APIsCSSGoogle SuiteHTMLHubspotJIRA
Consumer Web • Information Technology • Other • Social Impact • Software • Sports
As a Customer Support Specialist, you'll enhance customer experience, resolve issues, and ensure smooth operations for B2B clients in a sports platform.
Top Skills:
SaaS
Healthtech
The Customer Support Specialist provides empathetic veterinary diagnostic support, managing customer calls, and using software systems to assist clients effectively.
Top Skills:
Customer Relationship Management (Crm) SoftwareEnterprise Resource Planning (Erp) SoftwareMicrosoft SuiteSalesforce
Cloud • Software
The Customer Support Specialist provides first-tier application support, troubleshooting customer issues, and demonstrating exceptional customer service skills while managing multiple responsibilities.
Top Skills:
Contact Center Ticketing And Service SystemsWeb Technologies
Information Technology • Software
The Customer Support Specialist handles level 1 inquiries via various channels, troubleshooting customer problems and collaborating with teams to enhance support processes.
Top Skills:
SaaSZendesk
Fintech • Real Estate • Software
As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.
Top Skills:
B2B Customer Support SoftwareProblem-Solving Tools
Software
As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.
Top Skills:
LinearNotionPagerdutySalesforceSlack
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Information Technology • Software
The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.
Information Technology • Software
The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.
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Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.
Top Skills:
SaaS
Legal Tech • Software
As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.
Top Skills:
SaaS
Consumer Web • Software • Travel • Hospitality • App development
As a Software Customer Support Specialist, assist campground staff with support via calls, emails, and chat regarding Campspot's software. Manage customer inquiries efficiently and maintain a detailed, patient approach to service.
Top Skills:
Campspot Reservation SoftwareGoogle Business SuiteMS OfficeExcel
Healthtech
The Customer Support Specialist provides veterinary diagnostic support by managing customer calls, entering orders, and resolving issues with a focus on empathy and relationship building.
Top Skills:
Crm SoftwareErp SoftwareMicrosoft Office SuiteSalesforce
Software
Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.
Top Skills:
CRMTicketing Systems
Industrial • Manufacturing
As a Customer Support Specialist, you will respond to customer inquiries, assist with scheduling, resolve concerns, and follow up for satisfaction, ensuring excellent service.
Top Skills:
Basic Computer Skills
Software
As a Customer Support Specialist, you'll assist users via live chat on Intercom, troubleshoot issues, and ensure customer satisfaction while collaborating with team members when necessary.
Top Skills:
IntercomLinearSlack
Healthtech • Software
As a Customer Support Specialist, you will manage support tickets from clinicians, collaborate with internal teams, optimize documentation workflows, and train staff on voice documentation.
Top Skills:
AWSPostgresReact
Information Technology • Security • Software • Cybersecurity
As a Customer Support Specialist, you will troubleshoot technical issues, guide customers, and collaborate with teams to ensure customer success with ZenGRC.
Top Skills:
ConfluenceIntercomJIRASalesforce Service Console
Information Technology • Software
As a Customer Support Specialist, you will provide friendly email support, manage customer relationships, influence product improvements, and collaborate with the CX team to improve customer experience.
Logistics • Software • 3PL: Third Party Logistics
Lead L1 customer support: manage ticket queue, deflect tickets via self-service, advocate for customers, collaborate with product and engineering, create processes and knowledge base, and track support metrics to improve response and resolution.
Top Skills:
GainsightMesMetabasePlmPylonSFDCStatisfy
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