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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.
Marketing Tech • Real Estate • Software • PropTech
Provide frontline technical and product support via phone, email, and virtual meetings. Troubleshoot hardware, software, and network issues; QA deliverables; track and route tickets across teams; and maintain strong customer relationships to support retention and satisfaction.
Top Skills:
Ai AssistantsAutomation PlatformsCRMGenerative AiProject Management SoftwareSalesforceTicket Management SystemsZendesk
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Sports • Analytics
Provide autonomous, technical customer support for Teamworks Performance products (AMS, Nutrition, Strength & Conditioning). Triage and resolve complex tickets, configure workflows, build dashboards, set up integrations and data uploads, handle sensitive athlete health data, escalate bugs with documentation, collaborate with Product and Engineering, and participate in weekend coverage during high-stakes projects.
Top Skills:
Google SuiteJIRAExcelPythonRSalesforceTableauTeamworks AmsTeamworks NutritionTeamworks Strength & Conditioning
Artificial Intelligence • HR Tech • Software • Automation
Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate program tools (training provided), encourage goal-setting and journaling, maintain session notes, and create a welcoming, supportive environment while communicating updates with the team.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate program tools (training provided), encourage goal-setting and journaling, maintain accurate session notes, and foster a welcoming, respectful environment. Serve as a reliable contact and share updates with team members to ensure smooth participant experiences.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate and monitor program tools (training provided), encourage participants using positive practices, maintain accurate session notes, share updates with the team, and create a welcoming, respectful environment.
Healthtech • Professional Services
Provide one-on-one support to program participants, operate program tools (training provided), maintain accurate session notes, encourage goal-setting and reflection, and create a welcoming, supportive environment. Serve as a reliable point of contact and communicate updates with the team to ensure positive participant experiences.
Healthtech • Professional Services
Provide one-on-one support during scheduled sessions, operate and monitor program tools (training provided), encourage participants through positive practices, maintain accurate session notes, share updates with team members, and create a welcoming, respectful environment for participants.
eCommerce
Provide phone, email, and chat support to consumers, Trade clients, and dealers; resolve order and account issues; multitask across systems; coordinate with Sales, Account Management, Logistics, and Finance to ensure seamless purchasing experiences.
Top Skills:
Crm SystemsSalesforce
Events • Greentech • Logistics • Software • Transportation • Travel
Provide remote customer support via phone and email, monitor live trips, resolve and escalate issues, document interactions in Sprinklr, coordinate with internal teams, and support continuous improvement and training efforts. Must work flexible nights and weekends.
Top Skills:
Charterup Proprietary SoftwareSprinklr
Agency • HR Tech • On-Demand • Professional Services
Provide empathetic, technical support for Arts People via tickets, chat, and phone. Troubleshoot ticketing, database, and patron workflows; document and escalate bugs; use Zendesk, Jira, and AI tools to research trends and improve processes while meeting KPIs.
Top Skills:
AtlassianGeminiJIRASalesforceSlackSlackbotZendeskZendesk Copilot
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Cloud • Edtech • Software
Provide technical support for LINQ Nutrition product suite via calls, email, and chat; troubleshoot and document issues in Salesforce; create training and product documentation; log defects and enhancement requests; collaborate cross-functionally and maintain product knowledge to deliver excellent customer service.
Top Skills:
DatadogLaunchdarklyMicrosoft SuiteSalesforceZoom Contact Center
Artificial Intelligence • Retail • Software
The Customer Support Specialist handles customer support inquiries, resolving issues promptly and ensuring exceptional service through effective communication and collaboration.
Top Skills:
FreshdeskJIRAMS OfficeSQLZendesk
Beauty • eCommerce • Retail
Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.
Top Skills:
Customer Service SoftwareMS Office
Information Technology • Software
The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.
Information Technology • Software
The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.
Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.
Top Skills:
SaaS
Legal Tech • Software
As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.
Top Skills:
SaaS
Software
Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.
Top Skills:
CRMTicketing Systems
Information Technology • Software • Analytics • Business Intelligence
The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.
Top Skills:
Microsoft Office Suite
Agency • Professional Services • Real Estate • Consulting
The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.
Top Skills:
Collaboration PlatformsCrm SoftwareDigital Tools
Biotech
Develop and deliver training programs and e-learning for electron microscopy and analytical instruments. Create learning paths, deliver classroom and virtual instruction, work with cross-functional teams, track progress via skills-passport, and travel to deliver training and customer support.
Top Skills:
Analytical InstrumentationE-Learning DevelopmentElectron MicroscopyLearning Management SystemsSkills-Passport System
Artificial Intelligence • Cloud • Healthtech • Software
Provide real-time support and 1:1 training to dental practices, troubleshoot billing/insurance and technical issues, escalate to engineering, document feedback, and improve training materials while using AI tools to enhance workflows. Requires set ET hours including weekends.
Top Skills:
Ai ToolsArchyDental ClearinghouseTicketing SystemWeb Browsers
Healthtech
Handle incoming customer calls with empathy; enter orders and update Salesforce; use CRM/ERP and Microsoft Office; resolve issues, manage distributor relationships, and identify sales leads while meeting quality metrics.
Top Skills:
CRMErpExcelMicrosoft Office SuiteMicrosoft TeamsPowerPointSalesforce
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