Top Customer Support Specialist Jobs in Denver & Boulder, CO

As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.

Handle complex, multi-channel customer inquiries and escalations related to billing, renewals, cancellations, and Samsara products. Mentor teammates, analyze trends, lead cross-functional initiatives, and improve support processes to ensure high customer satisfaction.

Own member inquiries from first contact to resolution across email, live chat, and occasional phone. Triage and prioritize tickets, verify accounts, resolve bookings, cancellations, modifications, and billing issues, coordinate with operations and suppliers, maintain canned responses and help content, and surface recurring problems for root-cause fixes.

Provide technical support for LINQ Nutrition product suite via calls, email, and chat; troubleshoot and document issues in Salesforce; create training and product documentation; log defects and enhancement requests; collaborate cross-functionally and maintain product knowledge to deliver excellent customer service.

Serve as first point of contact for customers via high-volume inbound calls, provide accurate service and policy information, troubleshoot and escalate issues, document trends, complete administrative tasks (reports, presentations, databases), book travel and handle expense reports, and maintain professional, empathetic service.

The Customer Support Specialist handles customer support inquiries, resolving issues promptly and ensuring exceptional service through effective communication and collaboration.

The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.

The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.

Provide technical assistance to B2B customers via phone, email, and chat; troubleshoot product issues; build product and industry expertise; collaborate with Customer Success, Product, and Engineering; document processes; advocate customer feedback; and contribute to cross-functional projects and team learning.

As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.

As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.

The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.

The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.

Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Handle incoming customer calls with empathy; enter orders and update Salesforce; use CRM/ERP and Microsoft Office; resolve issues, manage distributor relationships, and identify sales leads while meeting quality metrics.

Provide remote phone and email technical support for cash recycling machines, diagnosing hardware and software issues, guiding users and field technicians, documenting tickets, following scripts and escalating complex problems.

Serve as the first point of contact for vehicle sellers: answer inbound calls and emails, guide customers through the listing process using scripts and CRM, document interactions, coordinate handoffs with the Listing Team, and escalate complex issues.

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

The Customer Support Specialist at Mudflap provides exceptional support to truckers, helping them save on fuel costs while ensuring a high-quality customer experience in a fast-paced environment.

As a Customer Support Specialist, you will provide friendly email support, manage customer relationships, influence product improvements, and collaborate with the CX team to improve customer experience.

Provide technical, front-line customer support and onboarding for Heartflow's web-based medical software. Troubleshoot issues, manage cases and knowledge base, deliver documentation and customer feedback into CRM, assist sales and production, and support account adoption and satisfaction metrics. May require on-call and weekend coverage after training.

Serve as front-line support for policyholders: answer phone and email inquiries about policies, coverage, billing, and claims; document interactions; escalate complex issues; maintain product knowledge; improve support workflows and collaborate with CS and Claims teams.

Provide multilingual customer support via email, chat, and community channels; track shipments, handle returns, and resolve order issues by coordinating with fulfillment partners; learn product SKUs and fulfillment flows; improve support workflows, documentation, and FAQs; participate in initial hands-on warehouse training.

Provide responsive customer support via email, chat, and community channels; learn product SKUs, inventory, and fulfillment flows; track shipments, handle returns, and coordinate with warehouses and logistics partners; and improve support workflows, FAQs, and documentation.