Top Customer Support Specialist Jobs in Denver & Boulder, CO
A Customer Support Specialist I position at Vertafore, focusing on customer service experience, resolving basic customer issues with Vertafore products, and documenting case resolution. Requires troubleshooting computer software, networks, database platforms, and operating systems in an inbound customer service environment. Remote and flexible working environment with occasional office requirements. Headquarters in Denver, Colorado.
The Customer Support Specialist provides support and step-by-step solutions for end-user software-related questions, maintains a positive attitude towards customers, interacts and processes information to provide solutions, and follows standard procedures with the ability to improvise solutions when needed.
Join Gogo Business Aviation as a Customer Support Specialist (Warranty Service) to provide exceptional customer service, process warranty claims, and collaborate with internal teams and partners. Hybrid role requiring high school diploma, 1-3 years of experience, and proficiency in Salesforce and logistics. On-call availability, ability to lift 50 pounds, and willingness to work in various environments are essential. This position offers a competitive hourly rate and benefits package.
As a Customer Support Specialist at Tropic, you will play a crucial role in providing frontline support, resolving customer issues, and contributing to process improvements to enhance efficiency and customer satisfaction. Collaborate with cross-functional teams to address customer needs and empower customers with self-help resources.
As a Tier 2 Customer Support Representative at FluentStream, you will provide exceptional customer service by assisting clients via phone, email, and web chat. You will handle technical issues, billing inquiries, and collaborate with internal teams. Must have at least 2 years of customer service experience and be comfortable working remotely.
Join ServiceNow as a Customer Support Representative to provide best-in-class support for their globally growing customer base. Responsibilities include logging cases, providing technical support, escalating complex issues, and collaborating with peers.
Digible, Inc. is looking for a Temporary Partnership Support Specialist to join the team. The role involves providing technical support to partners and internal teams, creating process documentation, and handling data management tasks.
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The Customer Service Specialist Tier I focuses on providing excellent customer service to commercial insurance customers and partners through phone and email communication. Responsibilities include handling inquiries, resolving concerns, and meeting service level expectations. Required skills include communication, problem-solving, and working collaboratively.
Featured Jobs
The Customer Support Systems Specialist (Tier 1) at Gogo Business Aviation is responsible for providing efficient and accurate equipment activations, troubleshooting, account initiation, and other customer support actions to OEMs, dealers, aircraft owners, and senior-level customers. Responsibilities also include maintaining knowledge of business aircraft cabins, communication equipment, and services.
Customer Support Systems Specialist responsible for equipment activations, troubleshooting, account maintenance, and billing support in the aviation industry. Primary point of contact for customers, OEMs, and dealers. Required to have a Bachelor's degree and 2-4 years of customer and product support experience.
Customer Experience Advocate role at monday.com, providing exceptional support, engaging with customers through various channels, empowering users, collaborating with internal teams, and leading educational webinars and demos.
The Help Desk Manager is responsible for managing the schedules of the Help Desk, maintaining customer satisfaction, and improving team processes.
Join ServiceNow as a Customer Support Representative to provide best-in-class support for the ServiceNow platform, ensuring a positive customer experience. Responsibilities include triaging customer cases, escalating issues when necessary, supporting users on the platform, and managing multiple cases daily. Requires 2-4 years of IT environment experience and Portuguese language proficiency.
The Client Relations Specialist is responsible for providing an exceptional client experience by responding to client inquiries and completing client outreach when necessary.
Seeking support specialists passionate about delivering exceptional customer experience to small business owners, guiding them through Payroll and Taxes products, and influencing internal product decisions. Responsibilities include providing exceptional service, troubleshooting issues, and contributing to clients' financial well-being.
As a Customer Experience Phone Agent, you will be responsible for delivering top-notch service to customers through phone interactions, resolving inquiries, and ensuring a positive customer experience. This full-time seasonal position requires flexible scheduling and remote work.
The Customer Success Business Consultant (CSBC) is responsible for driving client enablement of the Quantum Metric platform, providing training, developing consultative relationships, and driving improvement to customer business results through data analysis and insights.
Auror is empowering the retail industry to reduce theft and Organized Retail Crime by connecting people with intelligence. The Customer Success Associate will work with the Director of Customer Success in North America to support customers and contribute to making communities safer.
The Customer Success Specialist at Auror engages, empowers, and excites the community of crimefighters to achieve real crime reduction outcomes from using the platform. Responsibilities include reviewing customer usage, resolving support requests, fostering collaboration, and training users on the platform's value.
The Pharmacy Customer Service Representative at RightwayRx Operations handles inquiries related to pharmacy benefits, claims, and utilization management. They communicate with providers and members, document calls, assist in claims processing, and resolve issues effectively. The role requires a detail-oriented, analytical, and empathetic candidate with 3-5 years of relevant work experience in the healthcare industry.
As a Senior Customer Support Engineer at Checkr, you will provide technical support to the largest customers and partners, investigate and resolve complex technical issues, collaborate with cross-functional teams, mentor less experienced engineers, and act as a liaison for critical incidents. Strong communication and troubleshooting skills are essential for this role.
The Support Specialist is responsible for providing exceptional customer service through various channels, resolving issues, and collaborating with different teams within the company. The ideal candidate should have 2+ years of customer service experience, be a proactive problem solver, and excel in a fast-paced environment.
Seeking enthusiastic Customer Experience Associate individuals passionate about helping customers, especially empowering small businesses. Responsibilities include providing outstanding support experiences through phone, email, and live chat, resolving customer issues efficiently, collaborating with internal teams, and improving product needs based on support trends.
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