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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Bilingual Customer Support Specialist will assist customers with billing, escalated inquiries, and provide exceptional service across channels. Responsibilities include mentoring team members, managing high-volume workloads, and identifying trends to improve customer experience.
Top Skills:
macOSSalesforceServicecloudZendesk
Information Technology • Insurance • Software
As a Customer Support Specialist I, you will resolve customer issues, educate clients, and track problem trends, ensuring a positive customer experience.
Top Skills:
SQLWindows OsWindows Server
Information Technology • Software
The Customer Support Specialist handles level 1 inquiries via various channels, troubleshooting customer problems and collaborating with teams to enhance support processes.
Top Skills:
SaaSZendesk
Fintech • Real Estate • Software
As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.
Top Skills:
B2B Customer Support SoftwareProblem-Solving Tools
Software
As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.
Top Skills:
LinearNotionPagerdutySalesforceSlack
Other
The Lead Customer Support Specialist oversees exceptional customer service, manages inquiries and escalations, supervises junior staff, and ensures client satisfaction in waste services.
Top Skills:
DocusignMS OfficePdf Writer
Healthtech • Software
As a Customer Support Specialist II, you will resolve complex technical issues, assist customers with workflow best practices, and contribute to improving support processes.
Other
The Customer Support Specialist assists customers and internal teams by processing orders, handling inquiries, maintaining records, and ensuring customer satisfaction.
Legal Tech • Software
Manage customer support requests, troubleshoot configuration issues, escalate bugs, maintain documentation, advocate for customers, and ensure timely issue resolution.
Top Skills:
JIRAMicrosoft 365Microsoft SharepointMicrosoft Teams
Information Technology • Software
The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.
Information Technology • Software
The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.
Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.
Top Skills:
SaaS
New
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Legal Tech • Software
As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.
Top Skills:
SaaS
Software
Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.
Top Skills:
CRMTicketing Systems
Biotech
The Regional Customer Support Specialist manages customer inquiries and supports sales by ensuring smooth ordering processes and timely communication of results while adhering to privacy and compliance practices.
Top Skills:
Google SuiteSalesforce Servicecloud
Fashion
As a Remote Customer Support Specialist, you will respond to customer inquiries, troubleshoot issues, document interactions, and maintain customer records while ensuring satisfaction in a fast-paced environment.
Top Skills:
Crm SystemsGoogle WorkspaceMS OfficeSlackZoom
Software
As a Customer Support Specialist, you'll assist users via live chat on Intercom, troubleshoot issues, and ensure customer satisfaction while collaborating with team members when necessary.
Top Skills:
IntercomLinearSlack
Healthtech • Software
As a Customer Support Specialist, you will manage support tickets from clinicians, collaborate with internal teams, optimize documentation workflows, and train staff on voice documentation.
Top Skills:
AWSPostgresReact
Information Technology • Security • Software • Cybersecurity
As a Customer Support Specialist, you will troubleshoot technical issues, guide customers, and collaborate with teams to ensure customer success with ZenGRC.
Top Skills:
ConfluenceIntercomJIRASalesforce Service Console
Information Technology • Software
As a Customer Support Specialist, you will provide friendly email support, manage customer relationships, influence product improvements, and collaborate with the CX team to improve customer experience.
Automotive • Software
The Customer Support Specialist provides phone, email, and text support to Roadie customers, addressing concerns, monitoring deliveries, and ensuring high-quality experiences while using tools like Salesforce for issue resolution.
Top Skills:
Salesforce
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides advanced support for escalated product issues, assists Customer Support Representatives, and manages complex customer interactions to ensure timely resolution of technical problems.
Top Skills:
Gohighlevel
Logistics • Software • 3PL: Third Party Logistics
Lead L1 customer support: manage ticket queue, deflect tickets via self-service, advocate for customers, collaborate with product and engineering, create processes and knowledge base, and track support metrics to improve response and resolution.
Top Skills:
GainsightMesMetabasePlmPylonSFDCStatisfy
Information Technology • Software
The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.
Top Skills:
IntercomSlackStripe
Logistics • Transportation
As a Customer Support Specialist, you'll provide exceptional support to truckers, communicate in both English and Spanish, troubleshoot issues, and thrive in a high-call environment.
Top Skills:
SlackZendesk
Top Denver & Boulder, CO Companies Hiring Customer Support Specialists
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