Top Customer Support Specialist Jobs in Denver & Boulder, CO

As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.

Develop and deliver training programs and e-learning for electron microscopy and analytical instruments. Create learning paths, deliver classroom and virtual instruction, work with cross-functional teams, track progress via skills-passport, and travel to deliver training and customer support.

Handle high-volume inbound/outbound applicant calls, triage application issues, verify identity and income via third-party platforms, manage lease paperwork and deposits, maintain application records in Funnel, monitor performance metrics in Power BI, collaborate with onsite teams, and support occupancy and compliance initiatives.

Provide onboarding and ongoing support for SMB customers using the bookkeeping platform: run live video onboarding, troubleshoot bookkeeping questions via chat and email, maintain accurate customer notes, collaborate across teams, and proactively exceed partner and customer expectations.

Provide first-line customer support via email, phone, and chat; troubleshoot product issues, log incidents, monitor social media complaints, relay feedback to Product/Sales/Marketing, and assist in training junior reps.

Provide one-on-one support to program participants during scheduled sessions; operate and monitor program tools (training provided); encourage journaling, goal-setting, and reflection; maintain accurate session notes; and create a welcoming, supportive environment.

As a Technical Customer Support Specialist, you'll support enterprise customers with our API and ElevenAgents platform, diagnosing issues, communicating solutions, and providing ongoing technical assistance in English and Mandarin.

Provide specialized technical support for bioinformatics, precision medicine, and workflow automation products. Troubleshoot complex technical and functional issues, document interactions, create knowledge base content, collaborate cross-functionally, mentor junior staff, and support continuous improvement and escalation reduction.

Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.

Provide autonomous, technical customer support for Teamworks Performance products (AMS, Nutrition, Strength & Conditioning). Triage and resolve complex tickets, configure workflows, build dashboards, set up integrations and data uploads, handle sensitive athlete health data, escalate bugs with documentation, collaborate with Product and Engineering, and participate in weekend coverage during high-stakes projects.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Provide phone, email, and chat support to consumers, Trade clients, and dealers; resolve order and account issues; multitask across systems; coordinate with Sales, Account Management, Logistics, and Finance to ensure seamless purchasing experiences.

Provide empathetic, technical support for Arts People via tickets, chat, and phone. Troubleshoot ticketing, database, and patron workflows; document and escalate bugs; use Zendesk, Jira, and AI tools to research trends and improve processes while meeting KPIs.

Provide technical support for LINQ Nutrition product suite via calls, email, and chat; troubleshoot and document issues in Salesforce; create training and product documentation; log defects and enhancement requests; collaborate cross-functionally and maintain product knowledge to deliver excellent customer service.

The Customer Support Specialist handles customer support inquiries, resolving issues promptly and ensuring exceptional service through effective communication and collaboration.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.

The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.

As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.

As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.

Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.

The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.

The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.

Provide real-time support and 1:1 training to dental practices, troubleshoot billing/insurance and technical issues, escalate to engineering, document feedback, and improve training materials while using AI tools to enhance workflows. Requires set ET hours including weekends.

Handle incoming customer calls with empathy; enter orders and update Salesforce; use CRM/ERP and Microsoft Office; resolve issues, manage distributor relationships, and identify sales leads while meeting quality metrics.