Top Customer Support Specialist Jobs in Denver & Boulder, CO
Join Intelligems as a Customer Support Specialist to help e-commerce merchants understand, utilize, and troubleshoot their testing platform. Provide prompt and accurate assistance via email, Slack, and chat, analyze technical issues, collaborate with internal teams, and share insights for continuous improvement.
Provide unparalleled customer support by investigating issues, finding creative solutions, and advocating for customer needs. Coordinate across departments and contribute to the success of Bonusly’s users. Requires 3+ years of support experience, basic knowledge of web technologies, empathy, and strong problem-solving skills.
The Customer Support Specialist at Gogo Business Aviation is responsible for providing exceptional customer service, resolving warranty claims, coordinating with internal teams, and maintaining product warranty information. This role requires strong attention to detail, organizational skills, and the ability to thrive in a fast-paced environment.
The Customer Support Specialist provides support and step-by-step solutions for end-user software-related questions, maintaining a positive attitude and delivering excellent customer service via remote connection.
As an EA-Client Support Specialist I at Bonterra, you will work with various organizations to support their compliance, fundraising, and email tools. Your responsibilities include using Bonterra's tools, strong communication skills, problem-solving ability, and attention to detail. Bonus points for teaching experience and knowledge of HTML/CSS or SQL.
Homebot is seeking a Customer Support Manager to lead a team of customer support specialists in providing assistance to customers. The role involves managing incidents, triaging requests, tracking KPIs, and implementing support processes to enhance customer satisfaction. This is a full-time position based in Denver, CO with a hybrid work model. Competitive salary range of $80,000 - $100,000 per year plus a performance bonus. Benefits package available. Apply now!
Manage a multi-partner, fully outsourced customer support operation. Lead strategic oversight of partner operations, drive performance results, and ensure excellence in customer care. Collaborate across departments to deliver on strategic priorities and meet key performance goals.
The Help Desk Manager is responsible for managing the schedules of the Help Desk, maintaining customer satisfaction, and improving team processes.
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Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
Remote (U.S. O...
Lead and support a team to provide exceptional customer service, optimize performance, and uphold company commitments. Manage team development, communication, and collaboration while prioritizing customer experience and team success. Opportunity to work in a hybrid role in Denver, CO.
The Client Relations Specialist is responsible for providing an exceptional client experience by responding to client inquiries and completing client outreach when necessary.
Customer Experience Advocate role at monday.com, providing exceptional support, engaging with customers through various channels, empowering users, collaborating with internal teams, and leading educational webinars and demos.
The Customer Success Business Consultant (CSBC) is responsible for driving client enablement of the Quantum Metric platform, providing training, developing consultative relationships, and driving improvement to customer business results through data analysis and insights.
The Senior Manager, Customer Service Operations Systems will be responsible for driving process optimization and solution implementation in the customer service and operations teams. They will be a leader in migrating from Zendesk to Salesforce Service Cloud and will collaborate with stakeholders to develop scalable processes and solutions. The ideal candidate will have experience in integrated operations systems, including Salesforce Service Cloud and Zendesk.
Provide best in class customer service to external stakeholders, internal business teams, and other disciplines within Company's operations. Handle phone, chat, and email inquiries professionally and efficiently. Manage high volume administrative tasks and provide support to claims and underwriting staff. Educate customers on company services and procedures. Adhere to Lean principles and contribute to process improvement activities. High School Degree or GED required. Strong interpersonal and problem-solving skills.
As a Customer Support Associate in healthcare navigation, you will provide concierge service delivery to support members with healthcare-related questions and needs. Responsibilities include healthcare navigation, answering benefit questions, care coordination, and support with healthcare billing. Strong organizational, communication, empathy, critical thinking, and computer skills are essential. College degree preferred. Expected hourly rate is $19-$23/hr.
The Director of Customer Service is responsible for overseeing all customer service operations, driving customer satisfaction and team efficiency, and creating scalable organizational models. They will manage select customer accounts, lead customer business reviews, refine processes, and optimize automation and CRM tools. Additionally, they will hire, coach, and develop team members and act as a liaison between the customer service department and other divisions in the company.
Provide customer support for users of the SleepImage System and SleepImage hardware via telephone and email. Maintain daily operations for customer support, log correspondence, handle open tickets, work with sales team, and provide feedback on software defects and feature requests. Ensure compliance with regulatory and quality policies.
Top Denver & Boulder, CO Companies Hiring Customer Support Specialists
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