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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Product Expert at Klaviyo provides exceptional support to customers through various communication channels, resolves technical and non-technical issues, and documents processes while becoming knowledgeable about the Klaviyo platform.
Top Skills:
APIsE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforceZendesk
Healthtech • Biotech
Provide inbound and outbound phone, voicemail, and email support to providers and sales teams; investigate and resolve issues, escalate high-priority matters, support clinical study order entry, document processes, and drive service quality and process improvements.
Top Skills:
ComputerContact Center TechnologyEmailTelephone Headset
Healthtech • Software
As a Customer Support Specialist, you will manage support tickets from clinicians, collaborate with internal teams, optimize documentation workflows, and train staff on voice documentation.
Top Skills:
AWSPostgresReact
Information Technology • Security • Software • Cybersecurity
As a Customer Support Specialist, you will troubleshoot technical issues, guide customers, and collaborate with teams to ensure customer success with ZenGRC.
Top Skills:
ConfluenceIntercomJIRASalesforce Service Console
Information Technology • Software
As a Customer Support Specialist, you will provide friendly email support, manage customer relationships, influence product improvements, and collaborate with the CX team to improve customer experience.
3 Days AgoSaved
Software
Provide phone/chat/email support for the Updox SaaS product: diagnose, troubleshoot, and resolve application/configuration issues; document and escalate tickets; work cross-functionally to resolve client issues; represent customer feedback; contribute to knowledge base and continuously improve product and service experience.
Top Skills:
Updox,Salesforce,Jira,Api
Logistics • Software • 3PL: Third Party Logistics
Lead L1 customer support: manage ticket queue, deflect tickets via self-service, advocate for customers, collaborate with product and engineering, create processes and knowledge base, and track support metrics to improve response and resolution.
Top Skills:
GainsightMesMetabasePlmPylonSFDCStatisfy
HR Tech • Mobile • On-Demand • Software
Provide frontline support and account assistance to GigSmart workers and businesses, manage escalations and support tickets, perform gig corrections, document interactions in the CRM, and collaborate with sales to improve customer satisfaction and retention.
Top Skills:
CRMHubspot
Healthtech
The Customer Support Specialist provides technical support and excellent customer service for HeartFlow's medical software, ensuring satisfaction and loyalty through issue resolution and integration into customer workflows.
Top Skills:
Crm ToolsDicom Medical ImagingEhr/Emr SoftwareExcelMS OfficeSalesforce
Hospitality
Provide remote first-line customer support via email, chat, phone, and tickets. Troubleshoot issues, escalate complex cases, document interactions in the CRM, process orders/returns/refunds, maintain records, meet response and resolution KPIs, and contribute to knowledge base content.
Top Skills:
Crm SystemsCustomer Support PlatformsGoogle WorkspaceMS OfficeSlackZoom
Information Technology • Software
The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.
Top Skills:
IntercomSlackStripe
Reposted 8 Days AgoSaved
Easy Apply
Easy Apply
Software
As a Junior Customer Support Specialist, you will handle inbound inquiries, provide software advice, assist customers during trials, and contribute to the support knowledge base.
Top Skills:
IntercomSalesforce
New
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Reposted 8 Days AgoSaved
Easy Apply
Easy Apply
Software
The Junior Customer Support Specialist addresses customer inquiries via phone, email, and live chat, advises on software use, and documents interactions in Salesforce, while fostering feedback and collaboration across teams.
Top Skills:
IntercomSalesforce
Insurance • Software
As a Customer Support Specialist at Tint, you will manage customer inquiries, provide insurance information, and ensure smooth operations while supporting both English and Spanish-speaking clients.
Top Skills:
DialpadFrontGoogle WorkspaceHubspot
Reposted 10 Days AgoSaved
Easy Apply
Easy Apply
Software
As a Junior Customer Support Specialist, you'll handle customer inquiries via phone, email, and chat, provide support and product guidance, and assist with onboarding and feedback collection.
Top Skills:
IntercomSalesforce
Reposted 10 Days AgoSaved
Easy Apply
Easy Apply
Software
Address customer inquiries via phone, email, and live chat, advise on software use, and contribute to the support knowledge base.
Top Skills:
IntercomSalesforce
Cloud • Software
As a Customer Support Specialist I, you'll provide first-level support to clients, troubleshoot technical issues, document solutions, and collaborate with team members to enhance customer experience.
Top Skills:
Amazon Web ServicesAPIsFreshdeskGoogle Cloud PlatformGoogle DocsJIRAAzureMS OfficeReporting & Business Intelligence PlatformsSQL
Fintech • Real Estate • PropTech
As a Customer Support Specialist, you'll provide support to customers through phone, email, and chat, manage multiple tickets, troubleshoot issues, and contribute to improving support processes.
Greentech • Internet of Things • Energy
The Customer Support Specialist will manage customer inquiries across multiple channels, providing support on products, troubleshooting, and gathering feedback to enhance customer experience.
Top Skills:
Cloud ServicesIotSmartphonesWeb ApplicationsWifi
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
The Customer Support Specialist at Boulevard assists customers with complex support tickets, fosters business relationships, and improves customer experience through effective communication and technical troubleshooting.
Top Skills:
Data ManagementInventoryPaymentsReportingSaaSSchedulingUser Permissions
Software
The Customer Support Specialist will assist users in understanding and utilizing Cloaked's privacy product, respond to inquiries, and contribute to enhancing consumer trust in data usage.
Software • Database
Provide technical support to customers through various channels, managing support tools and processes, and troubleshooting SQL and API-related inquiries.
Top Skills:
AzureMongoDBPythonRedshiftSQLZendesk
Software
As a Customer Support Specialist, you will manage client inquiries, provide technical support, resolve issues, and enhance customer experience. You'll collaborate with developers, train clients, and contribute to process improvements. Strong communication and analytical skills are essential.
Top Skills:
Ai-Enhanced Help Desk PlatformsAutomated Ticketing SystemsChatbotsDatabasesMS OfficeRemote Access Tools
Information Technology • Software
The Customer Support Specialist handles level 1 inquiries via various channels, troubleshooting customer problems and collaborating with teams to enhance support processes.
Top Skills:
SaaSZendesk
Fintech • Real Estate • Software
As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.
Top Skills:
B2B Customer Support SoftwareProblem-Solving Tools
Top Denver & Boulder, CO Companies Hiring Customer Support Specialists
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