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Top Customer Support Specialist Jobs in Denver & Boulder, CO
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.
Agency • Artificial Intelligence • HR Tech • Professional Services
Provide onboarding and ongoing support for SMB customers using the bookkeeping platform: run live video onboarding, troubleshoot bookkeeping questions via chat and email, maintain accurate customer notes, collaborate across teams, and proactively exceed partner and customer expectations.
Healthtech
Own day-to-day user interactions across phone, chat, email and social to resolve patient and provider issues, monitor adherence, escalate technical problems, collect user feedback and testimonials, drive improvements, and ensure compliance with SOPs for complaints.
Top Skills:
ChatCRMDatabasesEmailIntercomSocialSpreadsheets
Information Technology • Software
Provide advanced HPC customer support for DoD supercomputing centers: install, configure, and verify user-requested applications; assist users compiling, debugging, and running codes; manage build environments, containers, and libraries; identify existing software solutions; and develop SOPs and ticket-routing workflows between support tiers and vendors.
Top Skills:
CmakeMpiPbs ProSlurmSoftware ContainersSpack
Healthtech • Biotech
Provide specialized technical support for bioinformatics, precision medicine, and workflow automation products. Troubleshoot complex technical and functional issues, document interactions, create knowledge base content, collaborate cross-functionally, mentor junior staff, and support continuous improvement and escalation reduction.
Healthtech • Professional Services
Provide one-on-one support to program participants, operate program tools (training provided), maintain accurate session notes, encourage goal-setting and reflection, and create a welcoming, supportive environment. Serve as a reliable point of contact and communicate updates with the team to ensure positive participant experiences.
Healthtech • Professional Services
Provide one-on-one support during scheduled sessions, operate and monitor program tools (training provided), encourage participants through positive practices, maintain accurate session notes, share updates with team members, and create a welcoming, respectful environment for participants.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate and monitor program tools (training provided), encourage participants using positive practices, maintain accurate session notes, share updates with the team, and create a welcoming, respectful environment.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate program tools (training provided), encourage goal-setting and journaling, maintain accurate session notes, and foster a welcoming, respectful environment. Serve as a reliable contact and share updates with team members to ensure smooth participant experiences.
Healthtech • Professional Services
Provide one-on-one support to program participants during scheduled sessions, operate program tools (training provided), encourage goal-setting and journaling, maintain session notes, and create a welcoming, supportive environment while communicating updates with the team.
Artificial Intelligence • HR Tech • Software • Automation
Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.
eCommerce • Other • Retail
Provide empathetic, timely support to customers, resolve inquiries and issues, document interactions, and escalate complex problems to appropriate teams.
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eCommerce
Provide phone, email, and chat support to consumers, Trade clients, and dealers; resolve order and account issues; multitask across systems; coordinate with Sales, Account Management, Logistics, and Finance to ensure seamless purchasing experiences.
Top Skills:
Crm SystemsSalesforce
eCommerce • Information Technology • Software • App development
The Technical Customer Support Specialist assists clients with product issues, maintains customer relationships, resolves inquiries through communication platforms, and collaborates with internal teams.
Top Skills:
Crm SystemsCustomer Service SoftwareGoogle MeetSaas-Based Products
Beauty • eCommerce • Retail
Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.
Top Skills:
Customer Service SoftwareMS Office
Cloud • Software
Provide first-level support for SpryPoint SaaS applications via email, portal, phone/Zoom. Troubleshoot issues, document tickets, replicate bugs for development, escalate complex cases, monitor system performance, and collaborate with cross-functional teams to improve processes and product quality. Maintain product knowledge and assist clients across Pacific Time Zone.
Top Skills:
APIsAWSFreshdeskGoogle Cloud PlatformGoogle DocsHTMLItilJIRAAzureMS OfficeReporting & Business IntelligenceSaaSSQLZendesk
Information Technology • Software
The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.
Information Technology • Software
The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.
Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.
Top Skills:
SaaS
Legal Tech • Software
As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.
Top Skills:
SaaS
Other
Serve as advanced escalation contact delivering exceptional customer service for hazardous and non-hazardous waste clients. Manage complex inquiries, prepare shipping manifests, price waste disposal, troubleshoot issues, mentor junior staff, handle invoicing/collections, create reports/forms, and coordinate logistics with Sales and Operations to ensure regulatory-compliant shipments and timely resolutions.
Top Skills:
DocusignMS OfficePdf Writer
Transportation • Travel • Hospitality
The Customer Support Specialist assists customers with inquiries, resolves booking issues, processes payments, and ensures a positive travel experience, while maintaining strong communication and problem-solving skills.
Top Skills:
Crm SoftwareExcel)Microsoft Office Suite (OutlookWord
Transportation • Travel • Hospitality
The Customer Support Specialist assists guests with bookings, resolves issues, manages inquiries via phone and email, and enhances customer experiences while ensuring adherence to company policies.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Transportation • Travel • Hospitality
The Customer Support Specialist provides exceptional service and support to guests, managing inquiries, reservations, and issues primarily via phone and email, with a focus on customer satisfaction and problem resolution.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Transportation • Travel • Hospitality
The Customer Support Specialist provides support for customer inquiries and issues related to bookings, ensuring a positive experience through effective communication and problem-solving.
Top Skills:
Crm SoftwareMicrosoft Office Suite
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