Top Customer Support Specialist Jobs in Denver & Boulder, CO

As a Customer Support Specialist I at Vertafore, you will address and resolve basic customer issues related to the company's products, document case resolutions, and assist in troubleshooting software and systems. Your role will involve educating customers for self-service and tracking problem trends, while ensuring a positive service experience.

As a Customer Support Specialist at Engrain, you will provide support for the company's mapping solutions, address customer inquiries, troubleshoot technical issues, and ensure high standards for client interactions. Weekend availability is required, and you will work to maintain strong client relationships.

The Customer Support Specialist provides step-by-step solutions to customer software-related inquiries, primarily via phone, ensuring a positive customer experience. Responsibilities include delivering support, managing customer information, and following up, while utilizing call distribution software and Salesforce. The role requires technical knowledge and excellent communication skills.

As a Customer Support Specialist I at TurboTenant, you will be the voice of the company, building relationships with landlords and renters, providing product guidance, and championing customer support. Your responsibilities include problem-solving, educating users, setting high standards, and operating according to company values. The role requires online customer service experience, comfort in a fast-paced environment, strong desire to help users, organizational skills, basic software knowledge, attention to detail, empathy, and the ability to build customer relationships.

The Technical Support Specialist at FareHarbor will manage inbound and outbound support via phone and email, provide exceptional customer service, document feedback for the product team, and contribute to help documentation. A strong commitment to customer support and effective communication is essential for success.

As a Technical Support Specialist, you'll become an expert in FareHarbor tools, assisting clients through various communication channels. You'll solve support issues, communicate client needs across teams, provide valuable feedback, and contribute to help documentation.

As a Support Specialist, you will diagnose, troubleshoot, and resolve technical issues for customers, ensuring smooth operations. Responsibilities include responding to inquiries, managing support tickets, assisting with equipment setup, and improving documentation.

The Software Support Specialist is responsible for providing ongoing technical support to customers using FRONTSTEPS products. Duties include troubleshooting technical issues, documenting customer interactions, assisting with escalations, and ensuring excellent customer service through various communication channels.