Top Customer Support Specialist Jobs in Denver & Boulder, CO

The Junior Customer Support Specialist will respond to customer inquiries, advise on software use, track interactions in Salesforce, and communicate customer feedback to teams.

The Junior Customer Support Specialist will address customer inquiries through phone, email, and chat while assisting with onboarding and providing feedback to the product teams.

As a Junior Customer Support Specialist, you will respond to customer inquiries via email, live chat, and phone, assist with software usage, track interactions in Salesforce, conduct demos, and collaborate with Customer Success Managers.

As a Customer Support Specialist, respond to inquiries, manage part replacements, and ensure high-quality customer support through ticket systems.

Provide technical support to customers using the FRONTSTEPS platform, addressing issues via phone, email, and chat while ensuring high satisfaction and effective solutions.

Lead the customer support team, providing hands-on technical support, developing team capabilities, improving processes, and monitoring performance to enhance customer service.

This role involves providing technical support, incident management, and process improvement for customer operations in a B2B SaaS environment.

The Technical Support Manager role involves providing technical support and training, managing client support queues, and improving customer satisfaction processes.

The Support Manager oversees Data Entry Specialists, ensuring efficient operations, enhancing processes, and achieving customer satisfaction through effective project management.

The Support Representative assists clients with product inquiries via calls and emails, ensuring effective communication and customer satisfaction.

As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.

The Customer Service Representative ensures excellent customer service, manages staff, addresses complaints, and maintains compliance with policies while supporting sales goals.

Provide secondary technical support and ownership of customer integrations. Troubleshoot issues escalated by Level 1, guidance on connectivity, and improve knowledge of the support team.

The Product Support Specialist will handle customer inquiries, escalate issues, gather feedback, and enhance support documentation while becoming a product expert.