Top Customer Support Specialist Jobs in Denver & Boulder, CO

Address customer inquiries via phone, email, and live chat, advise on software use, and contribute to the support knowledge base.

The Customer Service Engineer will provide technical support for Moov's platform, troubleshoot frontend issues, and assist customers in integrating Moov's APIs. They will also collaborate with product and engineering teams to improve user experiences and documentation.

The Customer Support Specialist will manage customer inquiries across multiple channels, providing support on products, troubleshooting, and gathering feedback to enhance customer experience.

The Customer Support Specialist at Boulevard assists customers with complex support tickets, fosters business relationships, and improves customer experience through effective communication and technical troubleshooting.

The Customer Support Specialist provides Tier 2 customer support, resolving complex system issues, participating in projects focused on growth, and improving user experience through feedback and communication.

The Territory Manager handles customer relations and coordination for Natera, ensuring prompt responses and resolution of inquiries, primarily in oncology testing.

The Customer Support Specialist will assist users in understanding and utilizing Cloaked's privacy product, respond to inquiries, and contribute to enhancing consumer trust in data usage.

The role involves managing escalated customer issues, supporting VIP and Enterprise accounts, and ensuring customer satisfaction and retention. Responsibilities include conflict resolution, problem-solving, and maintaining positive relationships with customers and vendors.

The Customer Support Specialist is responsible for providing excellent customer service, communication, and problem-solving skills, along with successfully passing assessments during training.

The Customer Support Specialist is responsible for providing high-quality customer service, effectively communicating, solving problems, and performing data assessments during training.

The role involves facilitating customer subscriptions and renewals through calls and emails, generating quotes, managing invoicing, and assisting with inquiries.

The Customer Support Insights Specialist analyzes customer feedback and support data to drive product improvements and present insights to leadership.

The role involves optimizing AI chatbot performance and knowledge base to improve self-service rates and customer satisfaction, analyzing data, and collaborating on workflows.

Support customers with inquiries and technical troubleshooting for revenue management tools, ensure system performance, and enhance customer experience through collaboration and documentation.

The Customer Service Representative ensures excellent customer service, manages staff, addresses complaints, and maintains compliance with policies while supporting sales goals.