Top Customer Success Manager Jobs in Denver & Boulder, CO

BetterCloud Customer Success Managers are responsible for managing post-sale relationships with customers, driving customer usage, and ensuring customer satisfaction. They act as trusted advisors on product usage and feedback, with a focus on delivering value and a delightful customer experience. Responsibilities include developing key programs, gathering product feedback, consulting with clients, and driving product adoption within corporate accounts.

Carrot is seeking a Senior Customer Success Manager to support new and existing customers, increase engagement, and maintain high levels of satisfaction. The role involves developing customer success strategies, expanding relationships, and accelerating customer success. Minimum qualifications include a Bachelor's degree and 5+ years of experience in customer success or account management.

Work as an Enterprise Customer Success Manager at Iterable, a top-rated customer engagement platform. Manage relationships with high-value customers, ensure they maximize product value, and drive customer growth. Collaborate with Product Team to align platform with client needs. Opportunity for growth mindset and skill development within the company.

Seeking a Senior Director of Customer Success to lead a team in defining and implementing a comprehensive customer management strategy. Responsibilities include customer relationship management, customer success and retention, renewal management, performance tracking and reporting, and customer onboarding and training. This role is pivotal in ensuring clients achieve desired outcomes with the software.

As a Customer Success Lead at Auror, you will be responsible for leading, coaching, and empowering the customer success team, designing engagement plans for customers, collaborating with key stakeholders, and ensuring successful roll-outs of product features. You will also focus on fostering a positive team culture and driving continuous improvements in customer success metrics and satisfaction.

The Senior Customer Success Specialist is responsible for overseeing the operational aspects of the subscriber relationship from a closed sale through the life of the subscription, ensuring high customer satisfaction and optimal utilization of the Planning Pod system. They focus on assessing customer needs, delivering custom training, expanding usage, building value, and ensuring retention of high-value customers.

As the SVP of Customer Success at Quantum Metric, you will lead the Customer Success team to retain customers, drive product adoption, and foster strong customer relationships. You will be responsible for onboarding, advocacy, data analytics, support, and retention. This role requires strategic leadership, operational proficiency, customer focus, data analysis skills, and people management experience. The position reports to the Chief Operating Officer and aims to energize the team and deliver value to customers.

As a Customer Success Specialist at Cin7, you will work directly with customers to ensure they get maximum value from the platform, drive retention and growth, and advocate for customer needs internally. Responsibilities include enhancing customer experiences, proactively engaging with customers, updating customers on product changes, and monitoring customer health.

The Customer Success Specialist at Auror engages, empowers, and excites the community of crimefighters to achieve real crime reduction outcomes from using the platform. Responsibilities include reviewing customer usage, resolving support requests, fostering collaboration, and training users on the platform's value.

Klaviyo is seeking a Director of Customer Success Operations to align operations with the overall Go-to-Market strategy, ensuring a seamless customer experience from acquisition to expansion.

Auror is empowering the retail industry to reduce theft and Organized Retail Crime by connecting people with intelligence. The Customer Success Associate will work with the Director of Customer Success in North America to support customers and contribute to making communities safer.

Seeking a Regional Director of Growth Customer Success to lead a team managing high-value clients, drive customer satisfaction, retention, and revenue growth, and develop strategic initiatives aligned with business objectives.