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Top Customer Success Manager Jobs in Denver & Boulder, CO
The Customer Success Manager at Homebot will onboard new clients, own a book of business, ensure customer success through various strategies and communication, monitor customer health, and coordinate with Product and Engineering teams. This role requires leading training sessions, conducting business reviews with stakeholders, and addressing customer challenges effectively.
The Enterprise Customer Success Manager is responsible for building and maintaining strong relationships with enterprise clients, advocating for their needs and growth opportunities, collaborating cross-functionally, and managing the onboarding process while monitoring usage trends to mitigate renewal risks and identify upsell opportunities.
The Mid Market Customer Success Manager at monday.com is responsible for building strong client relationships, ensuring product adoption, and driving customer success through effective onboarding and ongoing support. They will leverage data for communication strategies, lead educational webinars, and advocate for the customer's voice within the organization.
The Enterprise Customer Success Manager builds strong relationships with clients, ensuring their success using monday.com. This involves managing onboarding, conducting educational webinars, leveraging behavioral data for strategy, and collaborating across teams to drive customer engagement and satisfaction.
As a Customer Success Manager, you will guide customers to maximize their value from Contentful's platform. This involves managing a portfolio of enterprise accounts, ensuring alignment of customer goals, advocating for customer feedback, and driving product adoption while also leading renewal discussions and negotiations with key clients.
As a Customer Success Manager at Klaviyo, you'll build and nurture relationships with customers to ensure their success, provide insights from data to align with their goals, and work cross-functionally to enhance the customer experience. You'll also communicate across technical and non-technical users and contribute feedback for product enhancements.
As a Dedicated Customer Success Manager at Gusto, you'll manage a portfolio of Premium customers, driving product usage and satisfaction. You'll educate customers on features, build relationships to instill trust, provide strategic recommendations, gather insights, and amplify their success by aligning their needs with Gusto's capabilities. A data-driven approach will inform decisions and improve customer journeys.
As an Enterprise Customer Success Manager, you will strengthen relationships with strategic customers, drive product adoption, and enhance customer experiences. Collaborating with various internal teams, you'll monitor usage trends and manage onboarding processes while acting as a trusted advisor to clients, aiding in achieving their business goals.
Featured Jobs
As an Implementation and Customer Success Manager for Engrain, you'll enhance the success of senior living clients by managing software implementation projects, ensuring customer satisfaction, and addressing challenges. This role involves building strong customer relationships, conducting live training sessions, and collaborating with team leads to increase product engagement and account growth.
The Scaled Customer Success Manager at Red Canary will manage customer inquiries through a shared ticketing system, troubleshoot product usage issues, and guide customers in effectively utilizing the Red Canary portal. This role emphasizes proactive customer outreach, collaboration with other teams, and empowering customers with resources to enhance their security strategies.
The Strategic Customer Success Manager is responsible for building and maintaining strong relationships with key stakeholders at Fortune 100 accounts, providing strategic guidance and innovative solutions. This role involves strategic planning, project management, and effective communication with clients to drive product adoption, satisfaction, and growth.
The Customer Success Manager at GoGuardian is responsible for managing customer accounts, driving renewals, and identifying growth opportunities. They guide customers through onboarding and product adoption, monitor customer health, and collaborate with internal teams to enhance customer satisfaction and ensure successful product use.
The Customer Success Manager will oversee a portfolio of mid-market clients to enhance product adoption, monitor customer engagement and health metrics, and advocate for customer needs within the company. The role involves enabling product roll-outs, building customer relationships, and identifying opportunities for deeper engagement and advocacy.
Manage and inspire a team of Dedicated Customer Success Managers to enhance customer loyalty and drive business growth through proactive outreach and efficient workflows. Responsibilities include coaching, developing processes, analyzing performance, and collaborating cross-functionally to improve customer outcomes.
The Senior Customer Success Manager will build strong customer relationships, guide users through onboarding, and drive product usage while advocating for customer needs. They will be responsible for achieving retention targets, mentoring team members, and creating resources for effective customer engagement.
As a Manager of Enterprise Customer Success at Datadog, you will lead a team responsible for enhancing customer adoption and satisfaction. Your role includes recruiting, onboarding, and training your team, managing customer lifecycles, building executive-level relationships with Fortune 1000 companies, and ensuring a seamless customer experience across various internal teams.
As the leader of the Mid Market Customer Success Manager team, you will ensure customer success by mentoring the team, developing strategies for customer adoption and retention, and collaborating with cross-functional teams. The role requires strong relationship-building and technical skills to address complex customer issues effectively.
As a Customer Success Architect, you'll work collaboratively with partners and customers to define key business outcomes, facilitate early wins, and ensure a smooth transition to a Customer Success Manager. You'll also be responsible for driving customer satisfaction through innovative solutions and strategic guidance.
The Manager of Customer Management will lead a team of Customer Success Managers to enhance strategies that delight customers. Responsibilities include managing complex projects, coordinating with cross-functional teams, and maintaining a high-performing team focused on customer satisfaction and support.
The Director, Customer Success will lead multiple teams to enhance customer experience and retention. Responsibilities include driving the renewal and expansion sales cycle, motivating and mentoring managers, and collaborating cross-functionally to resolve complex customer challenges. This role demands strong leadership within a fast-paced SaaS environment.
As a Customer Success, Digital Specialist, you will manage renewals and expansions for smaller customers, ensuring ongoing value from products and services. Your role involves collaborating with data and marketing teams, automating customer journeys, tracking health metrics, and addressing risks of churn while exceeding renewal quotas.
As a Senior Manager of Customer Success, you will lead the Americas team, driving engagement strategies to improve customer retention and growth opportunities. You will directly manage Customer Success Managers, collaborate with cross-functional teams, and ensure the technical and commercial success of customer accounts.
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