Top IT Jobs in Denver & Boulder, CO

Provide first-level technical support for managed-services clients via phone and web tickets. Troubleshoot, record, resolve, or escalate incidents, manage user accounts, and communicate ticket status within SLAs. Maintain punctual attendance and improve technical and customer-service skills.

Provide frontline remote technical support for Managed Services clients: triage and resolve common user issues (password resets, software installs, printers, connectivity), manage tickets within SLA, use centralized tools for deployment/reporting, research solutions, translate technical issues for clients, and collaborate with teams to improve processes and client experience.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Provide day-to-day technical support for managed-services clients: troubleshoot Microsoft 365, Active Directory, Windows, networking, VPNs, firewalls, endpoints and peripherals; manage tickets and documentation; meet SLA response targets; travel to local client sites as needed; escalate complex issues and collaborate across teams to ensure client satisfaction.

First-line IT support handling high-volume helpdesk requests via Freshservice. Troubleshoot Windows and macOS hardware/software, support Microsoft 365, assist with device provisioning using Intune/Autopilot, manage accounts in Entra ID, support remote users, document resolutions, perform basic network troubleshooting, contribute to the IT knowledge base, and assist on IT projects and onboarding/offboarding.

Provide on-site Tier 3 escalation and day-to-day administration for cloud and on‑premises infrastructure. Support Active Directory, Microsoft Entra ID, Intune, Microsoft 365, DNS/DHCP, Group Policy, patching, monitoring, VPN/wireless, hardware/software troubleshooting, PowerShell automation, documentation, and ticketed SLA-driven support while assisting cloud engineering and improving enterprise IT operations.

Own internal IT systems: identity/SSO provisioning, device lifecycle and MDM/endpoint security, SaaS access and licensing, onboarding/offboarding, automation of IT workflows, internal networking, and support while contributing to security and compliance.

Analyze product design changes and document impacts; enforce configuration management procedures; coordinate with customers and manufacturers; provision and troubleshoot Cisco VoIP phones and voicemail; handle ServiceNow ticketing and provide customer support.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.

Lead and execute enterprise IT initiatives including system migrations, integrations, and companywide upgrades. Administer Active Directory/Azure AD/Entra ID, manage endpoints via MDM (Intune), support servers, cloud (AWS), network and VPN access, and enforce security controls (MFA, endpoint compliance). Mentor helpdesk staff, develop documentation and SOPs, run application rollouts, and improve processes through root-cause analysis.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Support global infrastructure as an SME across databases, servers, networks, storage, and application platforms. Provide medium-to-high complexity run-the-business support, incident resolution, project resources, requirements gathering, solution implementation, knowledge articles, and mentoring. Cover 24/7 shifts as required.

Provide on-site Tier 1 IT support to local service teams: troubleshoot macOS/Windows issues, manage Jira Service Management tickets, perform hardware setup and Google Workspace account provisioning, educate users, support MDM and SSO troubleshooting, and travel to local offices for support, inventory, and rollouts.

Administer and optimize enterprise monitoring platforms, maintain secure STIG-aligned configurations, perform patching and vulnerability remediation, configure alerts/dashboards, provide Tier 3 troubleshooting, collaborate with engineering and cybersecurity teams, and maintain documentation to support audit and accreditation.

Provide onsite and remote frontline support for desktops, laptops, mobile devices, printers, and AV/meeting room technology. Troubleshoot hardware/software issues, perform Windows desktop administration and deployments, manage incidents in ITSM tools, support onboarding/offboarding and equipment lifecycle, maintain asset inventory, coordinate vendor repairs, and follow security and change management processes.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide on-site IT support for a Colorado office: deploy and administer Windows and Ubuntu desktops/servers and VMs, manage AD, networking, file storage, conferencing A/V, licensing inventory, ticketed user support, documentation, and suggest infrastructure improvements.

Lead and build the internal IT function as a hands-on player/coach: mentor staff, handle tickets in ConnectWise, administer Microsoft 365/Azure and network/security infrastructure (Fortinet, SentinelOne, Sophos, Cisco), maintain internal tools (RMM, PSA, CMDB, PIM/PAM), create documentation and SOPs, and partner with leadership on roadmap and vendor decisions.

Lead enterprise IT operations: design and maintain office networking and endpoint management, run the IT service desk, manage hardware lifecycle and procurement, support security/compliance with InfoSec, forecast IT budgets, and drive scalable IT projects while providing high-velocity employee support.

Provide technical support and troubleshooting for network, desktop, and systems hardware/software. Deliver customer service, resolve incidents, and maintain operational readiness while meeting security and certification requirements in an onsite, cleared environment.

Provide first-line IT support: manage ServiceDesk tickets, troubleshoot hardware/software, image and deploy computers, support office equipment and telecommunications, maintain inventory, escalate issues, and document support processes while assisting business staff.

Provide Tier 2+ IT support as the sole on-site technician for a Denver distribution facility, troubleshooting and configuring desktops, laptops, warehouse devices and peripherals; liaise with users, vendors and technology teams; install/remove hardware and software; escalate issues, deliver customer service, and provide occasional after-hours and weekend support.