Provides customer support across phone, email, chat, and in-person channels. Responsibilities include answering questions, resolving complaints, processing orders and refunds, documenting interactions, maintaining customer records, escalating complex issues, and coordinating with internal teams. The role requires strong communication, problem-solving, organization, computer proficiency, professionalism, and the ability to meet service and productivity standards in office, call-center, retail, or remote environments.

Provides administrative and clerical support, including scheduling, calendar management, document preparation, data entry, filing, invoice and expense processing, office supply coordination, correspondence, meeting preparation, and customer, employee, vendor, and visitor assistance. Maintains accurate records, protects confidential information, monitors deadlines, and supports management and other departments with administrative tasks.

Creates digital and print visual content across websites, social media, email, advertising, presentations, and marketing materials. Maintains brand consistency, prepares artwork for publication and print, adapts designs across formats, manages multiple projects and deadlines, incorporates feedback, organizes digital assets, and collaborates with marketing teams, vendors, printers, photographers, and developers.