Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.

Lead design and hands-on implementation of secure, resilient enterprise infrastructure across on‑prem, cloud, and hybrid environments. Drive network and cloud modernization, security monitoring, incident response, CMMC/NIST compliance, disaster recovery, secure AI adoption, and documentation. Mentor engineers and coordinate across engineering, compliance, facilities, and program teams.

Own full sales cycle for SMB/Mid-Market accounts, build pipeline via outbound prospecting, engage executive stakeholders, lead technical discovery with Solutions Engineers, respond to RFPs/RFIs, collaborate cross-functionally, and drive revenue while shaping product solutions.

Negotiate delinquent accounts with law firms to secure reduced balances, extended payment terms, or lump-sum settlements. Review legal documents, manage escalated portfolios and client accounts, maintain attorney relationships, meet monthly settlement and compliance goals, and handle high-volume inbound/outbound calls to resolve lawsuits and prevent further legal action.

The Senior Director of Product Marketing will lead the product marketing strategy, focusing on positioning, messaging, and differentiating ReversingLabs' cybersecurity solutions, while managing a cross-functional team and integrating AI tools for efficiency.

The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Provide coast-to-coast support for independent hardware and paint stores across Rundoos ERP: troubleshoot POS, inventory sync, accounting reconciliation, and reporting; perform spreadsheet-based data analysis; escalate and document bugs with Engineering; maintain SLAs and contribute to knowledge base and training resources.

Lead design and delivery of high-scale, resilient distributed inference data plane services. Architect and optimize inference hosting (tensor/data parallelism, KV-cache routing, prefill/decode disaggregation), contribute upstream open-source projects, mentor engineers, and maintain operational excellence and SLOs for a multi-tenant AI inference cloud.