Manage a portfolio of high-value B2B SaaS clients, driving onboarding, platform adoption, customer health, value realization, retention, renewals, and account growth. Lead QBRs, coordinate cross-functional issue resolution, deliver client insights and proof-of-value reporting, identify expansion opportunities with Account Management, and communicate customer feedback to Product and leadership. Build strategic relationships with real estate, sustainability, and property management stakeholders while supporting measurable operational and sustainability outcomes.

Own the full enterprise sales cycle for high-value commercial real estate accounts: prospecting, discovery, demos, proposals, negotiations, multi-stakeholder alignment, proof-of-concepts, forecasting, and account expansion through strategic planning and team-selling.

Support full sales cycle for a hardware-enabled proptech SaaS: perform technical discovery, deliver tailored demos, generate quotes/proposals/RFPs, partner with operations, automate workflows with an AI-first approach, and maintain CRM and forecasting accuracy to improve conversion and deployment consistency.