Coordinates high-volume service requests and dispatches field associates through service assignments and work orders. Develops and adjusts schedules, prioritizes customer needs, optimizes technician utilization, follows up on overdue work orders, and supports corporate account rollouts. Partners with service operations, area leadership, and field teams to resolve scheduling issues and improve operational effectiveness. The role requires rotating weekend coverage and supports customers across food service and hospitality industries.

Lead and scale a global business development organization for microelectronics: set strategy, build a high-performing team, create repeatable commercial processes, develop multi-year growth pipelines, and partner cross-functionally to drive profitable market expansion while managing customer and contractor relationships.