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38 Minutes AgoSaved
3 Locations
105K-194K Annually
Expert/Leader
105K-194K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Principal PS Consultant will lead client engagements to implement and optimize Workforce Engagement Management solutions, driving operational excellence and customer satisfaction.
Top Skills: Agile MethodologiesGenesys CloudWorkforce Engagement Management (Wem)Workforce Management (Wfm)
Reposted 6 Hours AgoSaved
3 Locations
120K-224K Annually
Expert/Leader
120K-224K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director role focuses on building relationships with enterprise customers, driving their customer experience vision and ensuring successful product adoption through strategic planning and collaboration.
Top Skills: GainsightMicrosoft Office SuiteSalesforce
Reposted 6 Hours AgoSaved
8 Locations
90K-168K Annually
Senior level
90K-168K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Technical Account Manager will enhance customer success through technical guidance, risk management, and relationship building while utilizing Genesys Cloud platform effectively.
Top Skills: AICloud Contact Center TechnologiesDatabase AdministrationIntelligent RoutingIp TelephonyMachine LearningMS OfficeNetwork AdministrationOs AdministrationProgrammingReportingWfm
Reposted 6 Hours AgoSaved
In-Office
8 Locations
105K-194K Annually
Senior level
105K-194K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead the design and implementation of AI-driven voicebot solutions, collaborating with partners and mentoring developers to optimize customer experiences.
Top Skills: Amazon LexC#Genesys CloudGoogle DialogflowJavaPython
Reposted 6 Hours AgoSaved
8 Locations
90K-168K Annually
Senior level
90K-168K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Technical Account Manager ensures customer success by managing technical relationships, advocating for customer needs, and providing solutions for optimal use of the Genesys platform.
Top Skills: AICloud TechnologiesCx Enterprise SoftwareDatabase AdministrationIntelligent RoutingIp TelephonyMachine LearningMS OfficeReportingSaas MethodologiesWfm
Reposted 6 Hours AgoSaved
In-Office
7 Locations
105K-194K Annually
Mid level
105K-194K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The role involves designing conversational AI solutions, conducting workshops, developing IVR applications, and collaborating with teams to enhance customer experience.
Top Skills: Ai TechnologiesApi IntegrationBot Development PlatformsGenesys PlatformIntent DetectionIvr DesignNatural Language ProcessingSpeech Recognition
YesterdaySaved
3 Locations
162K-301K Annually
Expert/Leader
162K-301K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Executive Customer Success Manager drives value for enterprise customers, manages C-suite engagement, and ensures retention and growth through strategic insights and collaboration with internal teams.
Top Skills: CloudContact Center TechnologiesCxSaaS
Reposted 9 Days AgoSaved
2 Locations
103K-192K Annually
Senior level
103K-192K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Drive revenue growth in the State & Local Government sector by managing sales opportunities, building relationships, and achieving forecasted revenue targets.
Top Skills: ClariDocusignSalesforceTableauWorkdayZoomZoominfo
Reposted 23 Days AgoSaved
In-Office
4 Locations
97K-180K Annually
Senior level
97K-180K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Manage the production of customer video content, co-lead the creation of customer success stories, and collaborate with teams to craft engaging narratives, ensuring brand alignment and customer satisfaction.
Top Skills: Adobe Premiere ProAfter EffectsAsanaAudition
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