Leads insight development, data analysis, reporting, and storytelling for consumer and telecom market research projects. The role manages client relationships, guides research design, presents actionable findings, creates client-ready deliverables, and provides consultative recommendations. It also leads project insight teams, supports proposals, coordinates with project management and sales teams, and manages multiple concurrent client engagements while ensuring analytical quality and process integrity.

Leads market research insights, data analysis, reporting, and client storytelling. Responsibilities include developing surveys, validating data integrity, analyzing trends, monitoring research quality, approving programmed questionnaires, interpreting findings, and creating clear, actionable deliverables. The role also recommends research methodologies, manages multiple projects and clients, and communicates findings to client teams.

Owns enterprise Qualtrics platform management, survey programming, interactive dashboard development, governance, integrations, identity management, and technical troubleshooting. Builds client-facing dashboards for market research and longitudinal studies, translates quantitative research outputs into decision-ready visualizations, and ensures data quality. Partners with business analysts and cross-functional teams to assess impacts, define solutions, manage integrations, document systems, and improve processes. Requires deep Qualtrics expertise, custom JavaScript, APIs, survey data knowledge, visualization skills, and strong client communication.