Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provide end-user technical support via phone, email and ticketing system. Diagnose and repair hardware, software, printers and network issues. Install and service PCs, servers, printers and peripherals, document and track incidents in helpdesk software, and ensure timely resolution.

Provide SME testing support for changes to the statewide Shared Eligibility System (SES) for Medical Assistance and the Health Exchange: develop high-level test scenarios, write test scripts, coordinate testing with state and vendor staff, and analyze results to ensure changes meet requirements.

Provide Tier I support to end users via phone, email, and in-person. Troubleshoot common computer systems and software issues, document incidents, track resolutions, and escalate when needed. Operate in a call-center environment and maintain customer service standards.

Provide expert support, repair, maintenance, enhancement, emergency response, and retirement planning for mission-critical legacy systems and technologies that are outdated or have scarce subject-matter expertise.

Develop, edit, and maintain Online Help (OLH) for the Colorado Benefit Management System. Translate technical source materials into clear, user-friendly documentation; collaborate with SMEs; create detailed help instructions and stakeholder communications; ensure documentation accuracy and usability.

Support a migration by writing Ruby scripts to extract and move data from the existing system into a new platform. Work with MongoDB data as part of a 7-month DevOps contract based in downtown Denver.

Design, implement and operate IP/MPLS microwave backhaul and peering networks (BGP/OSPF/VRF) supporting voice, data and IP Telephony. Deploy and configure vendor routers/switches/firewalls (Coriant, Aviat, Cisco, Juniper), VMware and Linux cloud elements, security (TACACS+/AAA, firewalls), monitoring (Splunk, Elastic, Wireshark) and automation scripting. Provide NOC/field support, 24/7 escalations, documentation, DR planning, mentoring and acceptance testing.

Contractor will standardize and compile software package data for a Senate Bill report, assist the Deskside Enterprise Manager with project planning, reporting, and data gathering, and coordinate with Deskside Managers across the state using email, Google Drive, and conference calls.

Provide data science, data management, and integration expertise for CDHS interoperability project: document data, design integration architecture, recommend identity resolution, define data quality metrics, develop metadata, categorize data sensitivity, define APIs/workflows, and evaluate analytics platforms to create a 360° view of clients and assess program effectiveness.

Administer and configure self-hosted Jira and Confluence: create projects, design workflows, fields and permission schemes, build dashboards/reports, manage plugins/licenses, respond to support requests, and train staff.