Work directly with healthcare payers and PBMs to gather requirements, deploy and integrate Optura's AI platform, build customized AI use cases (including RAG and agentic systems), configure serverless/container architectures on cloud platforms, develop integrations in Python and JavaScript, document systems, monitor KPIs, and relay customer feedback to product teams.

Customer-facing role to deploy, integrate, and operationalize an AI orchestration platform in enterprise healthcare environments. Build and manage cloud infrastructure and Kubernetes clusters, develop IaC and CI/CD pipelines, configure AI components and RAG pipelines, deploy customer-specific AI use cases, monitor performance, and collaborate with product and engineering teams to improve reliability and scalability.