Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provide technical support, training, troubleshooting, and customer assistance through ticket, phone, and chat channels. Build and maintain customer documentation, tutorials, and training materials. Advocate for customers by gathering feedback, escalating issues, identifying trends, and collaborating cross-functionally. Help establish scalable support processes, monitor support metrics, and improve customer satisfaction, retention, and software adoption.

Own full-cycle SaaS sales for new-logo acquisition, including discovery, workflow demonstrations, multi-stakeholder deal navigation, pipeline management, forecasting, and closing. Sell operational software to waste and recycling haulers across SMB, mid-market, and municipal segments. Collaborate with BDRs, GTM Engineering, and Marketing while using AI sales tools. Travel approximately 25–50% for customer meetings, trade shows, and industry events.

Build and lead TrashLab's sales organization: personally close new-logo ARR across SMB, mid-market and municipal haulers; recruit, train, and manage closers; establish sales processes, forecasting, and tooling; partner with Marketing and GTM Engineering on ICP, messaging, and AI-driven automation; travel frequently for deals and events.

Manage a book of B2B hauler accounts to drive renewals and expansions. Run QBRs, track adoption, forecast renewals, build relationships, source references, and partner with Marketing while using AI-driven briefs and CRM hygiene to reduce admin.

Own end-to-end inbound demand generation across SEO, content, paid, ABM, partners, and events. Build AI-driven content and lead-gen systems, manage six-figure digital and events budgets, map and score hauler ICP accounts, drive measurable pipeline growth, and coordinate conversion experiments with GTM Engineering.

Build and own the GTM tech stack and integrations, create demo environments seeded with realistic data, embed AI agents into sales workflows, stand up revenue data infrastructure (pipeline, forecasting, attribution), and automate customer service flows. Partner closely with Sales, Marketing, Customer Success, and Product Engineering to measure adoption and impact.

Run end-to-end new-customer onboarding: project plans, data migration, integrations, training, go-live, and 30-day check-ins. Deliver remote and onsite implementations, build onboarding playbooks, partner with Sales and Support, and report product friction to engineering.