Closes inbound and outbound telephone sales for internet, television, and related services while delivering a seamless customer experience through installation. Provides product information, pricing, follow-up, issue escalation, internal support, and customer communication. Maintains knowledge of products, processes, policies, and systems while meeting sales goals and schedule requirements.

Develops and executes localized paid and earned media strategies across traditional and digital channels. Responsibilities include audience and market research, agency management, budget allocation, media planning and buying oversight, campaign performance analysis, sponsorship and community partnership development, and collaboration on PR and community marketing initiatives. The role requires strong analytical, negotiation, communication, organizational, and project management skills, along with extensive local-market media experience.