Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.

The Technical Editor edits and reviews written materials for technical accuracy, clarity, and compliance with SSA guidelines, collaborating with technical staff and ensuring document readiness and quality assurance.

The EN Content Designer manages content, user access, and security features in THOR/iTOPPS, ensuring compliance with SSA standards and enhancing system functionality.

The Beneficiary Help Line Specialist provides customer service to Social Security beneficiaries, answering inquiries about benefits and resolving issues while maintaining confidentiality.

Responsible for creating and managing beneficiary content, ensuring clarity and accessibility while collaborating with teams to support SSA initiatives.

The Beneficiary QA & Training Specialist conducts training, supports onboarding, monitors call quality, and conducts reviews to enhance service quality and compliance.

The EN/VR QA & Training Specialist leads quality assurance and training for the Help Desk, analyzing performance metrics, providing coaching, and developing training programs.

The EN/VR Payment Specialist processes and verifies EN and VR payment transactions, ensuring compliance, conducting quality assurance, and resolving discrepancies.

Lead design and development of learning solutions for Social Security policies. Conduct needs assessments and collaborate with experts to ensure learning effectiveness.

The EN/VR Timely Progress Review Specialist monitors and ensures compliance of EN and VR participants with program milestones, reviews case documentation, and coordinates with staff to resolve issues affecting progress.