Ensure engineering teams build the right work by producing high-quality context, maintaining AI-driven documentation, writing and validating SQL analyses and recurring reports, prototyping proofs-of-concept, and capturing acceptance criteria, edge cases, and measurable outcomes.

Own and optimize vendor credentialing risk and insurance workflows: translate client requirements into platform rules, create templates and playbooks, review COIs and contracts, manage exceptions, collaborate with Product/Ops/Legal, present compliance metrics, and support sales and client education.

Own and scale partner integrations: define technical requirements, manage commercial relationships (SLAs, escalations), ensure data quality across payments and document processing, create processes and documentation to reduce verification time and operational friction.