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Lead enterprise architecture for the VA Health Portfolio: develop solution blueprints, conduct workflow and technology assessments, create current and future-state system design artifacts, define interfaces and data exchanges, translate product strategies into implementation requirements, promote DevSecOps practices, update technology roadmaps, and advise stakeholders to optimize IT investments and sustain production systems.

Performs functional, regression, integration, and user acceptance testing for ServiceNow platform enhancements. Develops test plans and cases, manages defects, supports ATF, coordinates release readiness and deployment validation, prepares release notes, tracks changes, and contributes to governance, reporting, and Agile delivery activities. Communicates testing status, risks, issues, and dependencies to technical and program stakeholders supporting a federal VA program.

Administer and mature ServiceNow environments across development, test, staging, and production. Responsibilities include configuration, upgrades, clones, health monitoring, release management, governance, access controls, security, integrations, troubleshooting, documentation, compliance, and Tier 2/3 support. The role partners with architects, developers, cybersecurity, infrastructure teams, and federal stakeholders to maintain a secure, stable, compliant platform supporting a mission-critical VA program.

Support VA Health portfolio cybersecurity across projects: lead ATO/ATC activities, develop security/privacy artifacts, review controls against NIST SP 800-53, perform scans and remediation, update ServiceNow/CAM and GRC tools, prepare audit documentation, and coordinate with stakeholders to identify and mitigate risks while enabling agile application development and operations.

Support cybersecurity engineering for a VA healthcare modernization project: secure AWS and hybrid environments, support RMF/ATO and compliance, configure and monitor AWS security services, produce SSPs/POA&Ms/SOPs, perform vulnerability assessments and DISA STIG hardening, integrate security into DevSecOps and CI/CD, and collaborate with stakeholders on security controls and remediation.

Lead product strategy and roadmap for JLV within VA Clinical Informatics. Gather clinician and stakeholder input, prioritize backlog using WSJF, translate requirements into deliverable epics, support PI planning and program-level reporting, and ensure alignment with VA policy, security, and modernization goals.

Serve as Scrum Master for Agile teams modernizing VA healthcare systems. Facilitate Agile ceremonies, coach teams on Scrum/Kanban/SAFe, remove impediments, manage backlogs, track sprint metrics, coordinate cross-functional dependencies, support release planning, and use tools like Jira, Confluence, or Azure DevOps to drive delivery.

Design, build, test, and maintain enterprise applications and integrations for VA healthcare modernization. Work in Agile teams to develop APIs, microservices, CI/CD pipelines, and DevSecOps practices, support legacy VistA/MUMPS systems, troubleshoot performance and integration issues, and ensure federal cybersecurity and compliance.

Design and implement enterprise integration architecture to connect VistA/MUMPS legacy healthcare systems with modern cloud and enterprise platforms. Lead API, middleware, messaging, and data exchange solutions using HL7/FHIR/REST, evaluate AI-generated interface outputs for accuracy, define integration standards and governance, ensure federal security and compliance, support migration/modernization, recommend integration technologies, and produce technical documentation and troubleshooting across the system lifecycle.

Lead infrastructure architecture and modernization for VA health systems, designing secure hybrid cloud and on‑prem solutions, migrating legacy VistA/MUMPS environments, validating AI-generated infrastructure outputs for compliance, and coordinating with cybersecurity, DevSecOps, and program teams to deliver resilient, highly available, and compliant infrastructure solutions.