Reviews and processes customer contracts, amendments, renewals, and clinical study budgets. Ensures compliance with approved terms and policies, identifies risks, supports negotiations, and coordinates timely execution with Sales, Legal, Finance, and Operations. Maintains contract data, forecasts, documentation, and audit-ready records while meeting service-level standards and improving workflows.

Supports clinical business development by identifying laboratory opportunities in client RFPs, positioning lab services, developing proposals and budgets, presenting bids, and managing follow-up through deal completion. The role coordinates with clinical BD, laboratory operations, proposal teams, and clients; maintains strategic client relationships, monitors satisfaction, tracks sales activity in Salesforce, analyzes competition, and supports laboratory business growth. At least 30% travel is required.