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Top Tech Support Jobs in Denver & Boulder, CO
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
Provide technical support for healthcare professionals via phone and email, manage support tickets, and collaborate with teams to improve user experience.
Top Skills:
CRMZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 11 Days AgoSaved
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Sales • Software • Travel
Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.
Sales • Software • Travel
Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.
Sales • Software • Travel
Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.
Sales • Software • Travel
Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.
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Sales • Software • Travel
Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.
Top Skills:
ExcelSplunkSQL
Healthtech
The role involves providing technical support for a medical device's software, responding to service requests, documenting processes, and maintaining vendor credentials while delivering exceptional customer service.
Top Skills:
HardwareNetworkingSoftware Updates
Fintech • Financial Services
Provide support to customers of the MoveDocs platform by educating them on features, troubleshooting technical issues, and assisting with IT requests.
Top Skills:
Microsoft TeamsZoom
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Artificial Intelligence • Productivity • Robotics • Industrial • Generative AI • Automation • Manufacturing
The Technical Support Specialist will provide customer support for Standard Bots robots, troubleshoot issues, and improve support resources and processes.
Top Skills:
C++HubspotLinux/UbuntuPythonRos
Information Technology • Software
The Technical Support Engineer will troubleshoot and resolve customer issues, document solutions, and ensure timely feedback, working with various systems and teams.
Top Skills:
AWSAzureSQLZendesk
Cloud • Software • Analytics
Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.
Top Skills:
Cloud-Based TechnologiesLinuxProgramming LanguagesWindows
Logistics
As a Technical Support Engineer, you'll manage software deployments, troubleshoot issues, optimize performance, and collaborate with teams to resolve system complexities.
Top Skills:
C++LinuxPythonRos
Software
Provide technical support for Generative AI workflows and integrations, resolve customer issues via CRM channels, optimize support processes and documentation, collaborate with Product and Engineering on recurring issues, and advise customers on integrating and optimizing Generative AI within business workflows.
Top Skills:
APIsCloud PlatformsCrm ToolsGenerative AiHubspotSalesforceWorkflow Automation ToolsZendesk
Big Data • Fintech • Database • Analytics • Financial Services
As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.
Top Skills:
JavaScriptRest ApisSQL
2 Days AgoSaved
Easy Apply
Easy Apply
Automation • Manufacturing
The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.
Top Skills:
Asp.NetCsi MongooseHTMLInfor Cloudsuite Industrial (Csi)Infor OsJavaScriptJqueryMicrosoft Power PlatformPower BISQL
Software
The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.
Top Skills:
AnsibleCephChefCinderDockerElasticsearchGlanceGrafanaHelmInfluxdbKeystoneKubernetesLinuxMirantis Container RuntimeMySQLNeutronOpenstackPostgresPuppetRabbitMQSalt
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