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Top Tech Support Jobs in Denver & Boulder, CO
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.
Top Skills:
ConfluenceCSSDnsGoogle WorkspaceHTMLJavaScriptJIRASlackWebflowZendeskZoom
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
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Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills:
DocumentationLinuxSaaSTechnical Support
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Enterprise Web • Fintech • Payments • Software • Financial Services
The Technical Customer Support Associate provides front-line support, resolves customer inquiries, conducts troubleshooting, and advocates for product experience improvements in a fintech environment.
Top Skills:
Error HandlingSaas-Based SolutionsTechnical Troubleshooting
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Cloud • Information Technology • Security • Software • Cybersecurity
The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.
Top Skills:
AWSAzureGCPHTTPNgfwSAMLSd-WanSslSsl/Ipsec VpnsTcp/Ip
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills:
LinuxmacOSWindowsPowershell
Information Technology • Software • Consulting
As a Technical Support Engineer at Everbridge, you'll troubleshoot technical issues, assist customers, document solutions, and collaborate with teams to ensure customer satisfaction.
Top Skills:
Active DirectoryAPIsCloud EnvironmentsDatabase ConceptsEmail SystemsIisNetworkingOperating SystemsPowershellSQLSsoSumologicWeb Technologies
Information Technology • Consulting
Provide technical support for clients, troubleshooting API and integration issues, and ensuring customer satisfaction through effective communication and documentation.
Top Skills:
APIsJSONXML
YesterdaySaved
Healthtech • Other • Software • Biotech
Supervise a team providing technical support for Informatics, ensuring service quality, managing workflows, and driving continuous improvement.
Top Skills:
Crm DatabasesMicrosoft Power BiOracle Business IntelligenceSales Force
Biotech
The Supervisor of Customer Technical Support will manage a team of specialists, ensure service quality, train staff, and drive continuous improvement in technical support for Informatics issues.
Top Skills:
Microsoft Power BiOracle Business IntelligenceSalesforce
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Healthtech
The role involves providing technical support for a medical device's software, responding to service requests, documenting processes, and maintaining vendor credentials while delivering exceptional customer service.
Top Skills:
HardwareNetworkingSoftware Updates
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Healthtech
Manage and supervise a team of customer technical specialists, ensuring service quality and adherence to processes, while also driving improvement initiatives and handling customer grievances.
Top Skills:
Microsoft Power BiOracle Business IntelligenceSales Force
Information Technology • Software
The role involves supervising the technical support team, providing high-quality customer support, mentoring staff, monitoring SLAs, and collaborating with cross-functional teams.
Top Skills:
JIRASalesforceZendesk
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Reposted YesterdaySaved
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Logistics
Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.
Top Skills:
Ai-Driven PlatformHardware And Software TroubleshootingNetworkingRemote Support ToolsTicketing Systems
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