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Top Tech Support Jobs in Denver & Boulder, CO
Productivity • Software • App development • Automation
As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.
Top Skills:
AWSAzureC#JavaJavaScriptKubernetesRestful Apis
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills:
APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
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Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills:
LinuxmacOSWindowsPowershell
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills:
.NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
eCommerce • Other • Software
As an Associate Technical Support Engineer, you will support customers by resolving inquiries via live chat, email, and phone calls, contributing to documentation and best practices, and analyzing patterns to improve customer experience.
Top Skills:
CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
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Logistics
Provide technical support for robotic systems, manage support tickets, troubleshoot issues, and maintain communication with customers to ensure satisfaction.
Top Skills:
Ai-Driven PlatformHardware And Software TroubleshootingNetworkingRemote Support ToolsTicketing Systems
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.
Top Skills:
BgpClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills:
AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills:
ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Reposted 2 Days AgoSaved
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Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills:
CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
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