Top Tech Support Jobs in Denver & Boulder, CO

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.

The Technical Support Agent provides initial support for a software plugin, managing and resolving customer inquiries and escalating complex issues as needed.

The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.

Provide technical support for robotic systems, helping customers troubleshoot issues, collaborate with teams, and document solutions. Maintain knowledge base and improve support processes while achieving KPIs.

As an Associate Technical Support Specialist, you'll troubleshoot hardware/software issues, support member onboarding, and enhance member satisfaction through excellent communication and problem-solving skills.

The Technical Support Engineer troubleshoots customer environments, manages escalations, and enhances system performance while collaborating with development teams and utilizing AI tools.

The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.

The Technical Support Specialist will provide hardware and software support for Windows systems, configure network printers, and ensure system updates while tracking service requests.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The Technical Support Engineer 1 will provide technical support to customers, handle inquiries, manage support tickets, and perform administrative duties related to software installation and maintenance.

Provide technical support for security detection systems, work on-site at customer locations, and assist in meeting service level agreements through troubleshooting and maintenance.

As a Technical Support Specialist, you will troubleshoot issues, answer technical questions, and collaborate with engineering to resolve complex problems, ensuring customer satisfaction with Broccoli's AI product.