Top Tech Support Jobs in Denver & Boulder, CO

Provide technical support to clients in both English and Italian, handle support inquiries, communicate across teams, and contribute to documentation.

As a Technical Support Specialist, you'll provide personalized support to clients, handle inbound/outbound inquiries, and collaborate with teams to improve service delivery.

Provide expert technical support to clients via email and phone, manage support issues, and contribute to help documentation and standard procedures.

Join FareHarbor's Technical Support Team to provide exceptional customer service to clients, addressing technical issues via email and phone, and improving documentation and procedures.

As a Technical Support Specialist at FareHarbor, you will provide outstanding customer service by resolving technical issues, collaborating with teams, and enhancing support documentation.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As Manager of Support Engineering, you will lead a technical support team, manage talent strategy, maintain technical proficiency, and drive operational excellence. You'll monitor key support metrics, act as a liaison with engineering, and participate in customer interactions, while fostering a high-performance culture.

As a Technical Support Specialist, you'll provide real-time support for Motorola Solutions software in public safety, manage customer requests, and collaborate with teams to optimize processes and ensure their satisfaction.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

This role involves designing, implementing, and deploying software solutions for Microsoft Dynamics 365 CCaaS, requiring collaboration with engineering teams and troubleshooting support for operational stability.

Lead a global team of Tier II Technical Support Specialists, focusing on advanced customer escalations, operational excellence, and cross-functional collaboration with Engineering and Product teams.

The Technical Support Specialist manages escalated customer issues, providing troubleshooting, documentation, and cross-functional collaboration with engineering and product teams. This entry-level role develops into Senior Technical Support positions.

As a Technical Support Specialist, assist customers by troubleshooting advanced technical issues, managing investigations, and collaborating with engineering teams to diagnose and resolve problems.

The Support Specialist will provide excellent support to clients by triaging issues, escalating complex problems, and documenting statuses, while working shifts including weekends.

The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.

Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.

The Technical Support Specialist bridges Tier 1/2 Support teams and R&D, handling escalated issues, documenting resolutions, mentoring, and improving customer satisfaction.

Lead and mentor a team of Technical Support Engineers to provide exceptional customer support in a rapidly growing digital health SaaS company, focusing on efficiency and high-priority support areas.

The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.

The Technical Support Engineer troubleshoots technical issues, manages communication with customers, and creates documentation for Zoom products, requiring technical support experience and product knowledge.