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Top Tech Support Jobs in Denver & Boulder, CO
Information Technology • Sales • Security • Cybersecurity • Automation
As a Technical Support Engineer, you will troubleshoot technical issues for customers, collaborate with teams, and improve support processes.
Top Skills:
Active DirectoryAuthenticationCyber SecurityIdentityLinuxNetworkingTicketing SystemsWindows
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills:
Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.
Top Skills:
AndroidC/C++Embedded SdkFlutteriOSJavaKotlinMobile SdkRestful ApisSwift
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
HR Tech • Information Technology • Professional Services • Sales • Software
The role involves supporting customers with benefits administration issues, troubleshooting complex problems, and collaborating with multiple teams to improve product functionality and customer experience. Candidates should have a strong background in US benefits administration and exceptional problem-solving skills.
Top Skills:
APIsAsanaJIRASaaSSalesforceZendesk
Reposted 8 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.
Top Skills:
APIsDhcpDnsJSONPostmanSalesforceTcp/IpVpnsWiresharkZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.
Top Skills:
AnsibleAWSAzureDockerGCPHelmKubernetesRest ApiSplunkTerraformWindows
Reposted 14 Days AgoSaved
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Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.
Top Skills:
JavaScriptSQLZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
New
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Software
Provide technical problem resolution and documentation for customer products, escalate appropriately, communicate status to customers and internal teams, participate in 24/7 on-call rotation, help build support processes, and become a product expert through testing to resolve complex issues.
Information Technology • Real Estate • Software • PropTech
The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.
Top Skills:
CSSHTMLJavaScriptWordpress
Mobile
The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.
Top Skills:
Ai ToolingBuilder CmsIntercomJIRASalesforceSlackZendesk
Software
The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.
Top Skills:
Auth0AWSAzureDatadogGCPGraphQLLinuxmacOSMongoDBNoSQLO365OauthOktaRestSAMLScimSQLWindows
Artificial Intelligence • Productivity • Robotics • Industrial • Generative AI • Automation • Manufacturing
Provide technical support for robotic systems, helping customers troubleshoot issues, collaborate with teams, and document solutions. Maintain knowledge base and improve support processes while achieving KPIs.
Top Skills:
C++HubspotLinuxPythonRos
Software
The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.
Top Skills:
ContainersEnterprise Software SolutionsIt WorkflowsRest ApisScriptingSecurity Automation
Software
As a Technical Support Engineer, you will troubleshoot technical issues, provide customer support, and enhance customer experiences through API integrations and workflow documentation.
Top Skills:
APIsGraphQLHTTPJwtOauthPythonRubySQLSslTypescript
Information Technology
The Technical Support Specialist will provide hardware and software support for Windows systems, configure network printers, and ensure system updates while tracking service requests.
Top Skills:
Comptia A+Microsoft Office SuiteWindows Operating Systems
Software
As a Technical Support Engineer, you'll assist users with issues, improve documentation, and support scalable processes while gaining expertise in GitOps and Kubernetes.
Top Skills:
Argo CdAWSAzureGCPGitopsKubernetes
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Cloud • Security • Cybersecurity
As a Strategic Technical Support Engineer, you’ll manage enterprise customer relationships, handle complex technical issues, and enhance trust through proactive solutions and clear communication.
Top Skills:
Appsec PrinciplesCoralogixObservability ToolingSecure Development Lifecycle
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