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Top Tech Support Jobs in Denver & Boulder, CO
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.
Top Skills:
ConfluenceCSSDnsGoogle WorkspaceHTMLJavaScriptJIRASlackWebflowZendeskZoom
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
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Artificial Intelligence • Cloud • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical queries, ensures a great customer experience, drives product conversations, and builds documentation for various technologies.
Top Skills:
DocumentationLinuxSaaSTechnical Support
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Enterprise Web • Fintech • Payments • Software • Financial Services
The Technical Customer Support Associate provides front-line support, resolves customer inquiries, conducts troubleshooting, and advocates for product experience improvements in a fintech environment.
Top Skills:
Error HandlingSaas-Based SolutionsTechnical Troubleshooting
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Information Technology
Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.
Top Skills:
General SqlTicketing Software
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.
Top Skills:
AWSAzureGCPHTTPNgfwSAMLSd-WanSslSsl/Ipsec VpnsTcp/Ip
3D Printing • AdTech • Aerospace
Provide remote technical assistance via chat, email, and phone. Troubleshoot hardware, software, and network issues, deliver solutions or escalate as needed, maintain a knowledge base, and train customers to use products effectively.
Logistics
As a Technical Support Engineer, you'll execute software upgrades, manage SLAM maps, troubleshoot technical issues, and support clients while collaborating with cross-functional teams.
Top Skills:
C++LinuxPythonRos
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer II provides advanced technical support, incident management, and customer escalation support for GEHC Software and hardware, while leading improvements in productivity and knowledge management.
Top Skills:
AWSCitrixCloudGehc SoftwareHl7KubernetesLinuxMicrosoftNetwork ConceptsVirtualization
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.
Top Skills:
Apache KafkaCloud FunctionsCloud Object StoresDatabasesJavaKafka ConnectLinuxMessaging SystemsScalaSpark
Fintech • Software
This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.
Top Skills:
CSSHTMLJavaScriptJIRAModePythonRest ApisSQLZendesk
Artificial Intelligence • Hardware • Robotics • Software
As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.
Top Skills:
CRMSalesforce Service CloudZendesk
Cloud • Software • Analytics
Serve as primary technical contact for Crowd Wisdom clients: respond to tickets, escalate issues to engineering, maintain Salesforce account records, create reports, update documentation, and collaborate with CSMs to drive adoption, reduce churn, and identify upsell opportunities.
Top Skills:
Salesforce,Salesforce Servicecloud,Elevio,Zendesk,Freshdesk,Office 365,Microsoft Word,Microsoft Excel,Powerpoint,Outlook,Sql,Crowd Wisdom,Report Builder,Ticketing Systems,Crm,Help Desk Platforms
Big Data • Information Technology • Software • Database • Analytics • Infrastructure as a Service (IaaS) • Big Data Analytics
Provide technical support for Confluent deployments in the West region, troubleshoot distributed streaming systems, liaise with core engineering, improve documentation, author knowledge base articles, create demos and tooling, and support Apache Kafka and Flink adoption.
Top Skills:
Sql,Java,C,C++,Apache Kafka,Apache Flink,Golang,Python,Javascript,C#,Scala,Linux,Macos,Windows,Distributed Systems,Client-Server
Information Technology • Cybersecurity
Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.
Top Skills:
Microsoft 365,Exchange,Active Directory,Windows,Macos,Voip,Vmware,Hyper-V,Azure,Connectwise,Servicenow,Spiceworks,Dns,Dhcp,Vpn,Endpoint Security,Group Policy,Mobile Device Management,Device Imaging,Ticketing/Itsm Systems
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills:
LinuxmacOSWindowsPowershell
Information Technology • Software • Consulting
As a Technical Support Engineer at Everbridge, you'll troubleshoot technical issues, assist customers, document solutions, and collaborate with teams to ensure customer satisfaction.
Top Skills:
Active DirectoryAPIsCloud EnvironmentsDatabase ConceptsEmail SystemsIisNetworkingOperating SystemsPowershellSQLSsoSumologicWeb Technologies
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