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Top Tech Support Jobs in Denver & Boulder, CO
Sales • Software • Travel
Provide technical support to clients in both English and Italian, handle support inquiries, communicate across teams, and contribute to documentation.
Top Skills:
Customer Support Software
Sales • Software • Travel
Join FareHarbor's Technical Support Team to provide exceptional customer service to clients, addressing technical issues via email and phone, and improving documentation and procedures.
Sales • Software • Travel
As a Technical Support Specialist, you'll provide personalized support to clients, handle inbound/outbound inquiries, and collaborate with teams to improve service delivery.
Sales • Software • Travel
Provide expert technical support to clients via email and phone, manage support issues, and contribute to help documentation and standard procedures.
Sales • Software • Travel
As a Technical Support Specialist at FareHarbor, you will provide outstanding customer service by resolving technical issues, collaborating with teams, and enhancing support documentation.
Top Skills:
Communication ToolsTechnical Support Tools
Productivity • Software • App development • Automation
As a Technical Support Engineer, assist customers with troubleshooting and implementing SDK products, providing technical support on Java and C# integrations, and documenting solutions.
Top Skills:
AWSAzureC#JavaJavaScriptKubernetesRestful Apis
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer, you will troubleshoot Dynatrace's platform, assist clients with technical challenges, and enhance customer success.
Top Skills:
.NetDockerHelmJavaKubernetesOpenshiftSaas Applications
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
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Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 13 Days AgoSaved
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills:
APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist provides operational support for Motorola Solutions software, resolving customer issues and collaborating with teams to ensure customer satisfaction and maintain product knowledge.
Top Skills:
AndroidGoogle WorkspaceiOSMicrosoft Windows ApplicationsMicrosoft Windows ServerSaaS
Reposted 4 Hours AgoSaved
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Database • Analytics
Manage and grow a remote support engineering team focusing on customer interactions, technical support, and improving service delivery in ClickHouse.
Top Skills:
ClickhouseCloud Native SaasDatabasesDockerKafkaKinesisKubernetesOlapRabbitMQSpark
Information Technology • Software
Manage and support a team of Technical Support Specialists for payroll tax platforms, focusing on service delivery, incident management, and team development through effective communication and innovative solutions.
Top Skills:
AppdynamicsAWSAzureCloud PlatformsMicrosoft Sql ServerNew RelicPowershellPython
Edtech
The role involves leading technical support operations, managing the Freshdesk platform, implementing automations, tracking performance metrics, and collaborating with various teams to enhance support efficiency.
Top Skills:
CSSFreshdeskFreshworks Development Kit (Fdk)HTMLJavaScriptJIRAMicrosoft Power AutomatePower BIRestful
Security • Cybersecurity • Automation
Provide high-tier technical support, resolve customer queries, support deployments of Pentera software, and perform cybersecurity assessments.
Top Skills:
AWSAzureBashLinuxMongoDBPowershellPythonTcp/Ip
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.
Top Skills:
AutomationDwdm TechnologyFiber Optic TransportScripting LanguagesSwitching Equipment
Fintech • Software
The Technical Support Specialist at Sovos handles complex support cases, provides technical guidance, mentors team members, improves support processes, and collaborates with engineering teams to enhance customer satisfaction.
Top Skills:
Ai ToolsAPIsFreshdeskWeb TechnologiesZendesk
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills:
.NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
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