Top Tech Support Jobs in Denver & Boulder, CO

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.

Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.

Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.

Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.

Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.

The Technical Support Specialist provides Tier 1 support to users for IT issues, troubleshooting hardware, software, and network problems, and ensures timely ticket resolution and documentation.

The Technical Support Analyst provides frontline technical support, troubleshooting basic issues, documenting tickets, and collaborating with teams to ensure system stability and positive customer experience.

Provide elevated technical support to Zoom customers, resolve support cases, maintain product proficiency, and create documentation.

Provide technical support for customer inquiries, troubleshoot issues, enhance support processes, and maintain an internal knowledge base. Assist in meetings and escalate issues as needed.

The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.

Provide first-line remote technical support, troubleshoot product issues, document service requests, and improve service operations while ensuring compliance and customer satisfaction.

As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.