Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Manage a high-volume SaaS customer portfolio through onboarding, product adoption, value realization, retention, and issue resolution. Monitor customer health, renewal rates, NPS, and adoption metrics; proactively mitigate churn risks; maintain CRM records and success plans; and collaborate with Account Management, Product, and Marketing on escalations, customer feedback, advocacy, and case studies.

Own long-term workforce planning and capacity strategy across Customer Success channels. Develop forecasts, staffing models, scenario analyses, dashboards, and labor investment recommendations. Analyze staffing, productivity, occupancy, shrinkage, service levels, and automation impacts. Partner with Customer Success, AI, Data, Finance, Talent Acquisition, BPO providers, and senior leadership to guide hiring, budgeting, headcount planning, and operational improvements through data-driven insights.

Manage the full B2B sales cycle for a defined Florida territory, including prospecting, pipeline development, market research, networking, relationship building, product presentations, contract negotiation, and closing. The role focuses on acquiring new business, meeting quotas, representing Justworks, gathering customer insights, and traveling up to 25% for networking events, trade shows, and client meetings.

Provides operational support for the Legal team by triaging requests, coordinating approvals and documentation, executing workflows, tracking metrics, and improving processes. Partners with Legal Operations leaders and cross-functional stakeholders to implement systems, manage projects, streamline procedures, and scale legal operations. Requires strong judgment, discretion, attention to detail, technical tooling experience, and at least three years of operational experience.

Provides sales and account support across retail and e-commerce customers, coordinating product setup, promotions, forecasts, purchase orders, fulfillment, reporting, and customer records. Manages Walmart Marketplace activities including catalog maintenance, inventory monitoring, listing health, promotions, performance metrics, and purchase orders. Collaborates with Sales, Marketing, Supply Chain, Finance, and Customer Service to resolve issues, identify risks, and support marketplace growth.

Supports the CEO with calendar management, executive communications, leadership meetings, travel, expenses, and event logistics. Manages Denver office operations, facilities, vendors, supplies, budgets, access, onboarding setups, and workplace compliance. Partners with People & Culture on employee events, celebrations, onboarding, and support for local and visiting employees. Requires discretion, strong communication, organization, multitasking, vendor-management skills, and proficiency with Google Workspace, Slack, and Zoom.

Design, prototype, iterate, polish, and ship single-player and cooperative shooter levels using Unreal Engine. Collaborate with artists, mission designers, writers, programmers, narrative designers, and enemy designers to create engaging combat and mission experiences. Own level vision from paper design through final product, incorporate feedback, meet deadlines, maintain quality standards, and mentor junior level designers.

Designs and validates enterprise solutions for strategic customers using HERE APIs, SDKs, platform services, and mapping technologies. Leads technical discovery, architecture design, demonstrations, workshops, evaluations, and proof-of-concept engagements. Partners with Sales, Product, Engineering, Services, and Customer Success teams to address customer requirements, risks, integrations, and implementation readiness. Communicates technical recommendations and tradeoffs to business and technical stakeholders while supporting account planning, competitive evaluations, expansion opportunities, and successful presales-to-implementation handoffs.

Own and modernize Domino's Tempest scale-testing platform; build repeatable automated validation, sizing guidance, and cloud-scale test automation; partner with platform teams to enable multi-cloud scale testing and improve test reliability and reporting.

Own customer success activities and outcomes by driving customer value, tracking internal and external milestones, building strong client relationships, serving as a product expert, troubleshooting SaaS issues, analyzing business metrics, identifying growth opportunities, and collaborating with Sales, Support, and Success teams.