Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Manages cross-functional projects connecting Product, Engineering, Customer Success, Operations, and veterinary customers. Advises on clinic workflows, coordinates strategic initiatives and product launches, manages external partnerships, tracks timelines and dependencies, maintains documentation, and represents the customer perspective. Requires veterinary clinic operations experience, project coordination skills, strong communication, organization, and stakeholder management. The role is fully remote within the USA and supports software products for veterinary organizations.

Build AI-powered workflows, agents, integrations, and internal tools that automate People Operations. Partner with People, Engineering, and IT to modernize onboarding and other employee processes, while implementing secure access controls, human oversight, escalation paths, and production-ready architectures. Prototype with users, iterate quickly, and measure improvements in efficiency, employee experience, and operational consistency.

Provides operational support to Udemy Business customers by managing licenses, configurations, learning paths, catalog recommendations, reporting, support requests, and platform adoption activities. The role serves as a knowledgeable partner to customer administrators, facilitates training and webinars, coordinates requests across accounts, identifies improvement opportunities, and escalates issues to appropriate internal teams.

Acquire and onboard SMB restaurant merchants through partner channels, inbound leads, and cold outreach. Manage high-volume sales pipelines, close deals, guide merchants through launch, monitor channel performance, and build repeatable sales processes as the founding member of a new SMB Channel Sales team. The role is hybrid in Austin and requires approximately 10% travel for quarterly partner reviews.

Verify life and health insurance applications through outbound calls, document information for underwriting, explain application procedures, complete paperwork, update the quality assurance database, transfer calls, and meet departmental KPIs. The role requires strong customer service, accurate data entry, multitasking, organization, and bilingual English-Spanish communication preferred. This is a remote position.

Leads Customer Success strategy and execution for enterprise demand partners using Bankrate private marketplaces. Responsibilities include optimizing engagement and conversion, expanding partnerships, improving onboarding and time to value, connecting Product, Marketing, and Sales, translating engagement data into ROI, and managing a high-performing team in a B2B2C fintech environment.

Leads Data Engineering, Data Governance, and BI/Analytics teams while owning enterprise data platform architecture, pipelines, governance, warehouse or lakehouse design, BI strategy, and data quality. Serves as the technical bridge between data teams and business stakeholders, manages the platform roadmap, and oversees governed data integration for Glean AI search and agent tools. This hands-on director role combines architecture, engineering, people leadership, strategic planning, and stakeholder partnership.

Leads and develops a team of Strategic Customer Success Managers responsible for enterprise accounts. Drives retention, expansion, account health, renewals, QBRs, forecasting, and operational consistency. Serves as an executive escalation point, coaches strategic customer engagement, incorporates generative AI into workflows, and partners cross-functionally with Sales, Renewals, Onboarding, Product, and Professional Services. Tracks portfolio performance and supports customer value realization across high-value SaaS accounts.

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Build and refine SaaS financial models, forecasts, dashboards, and reporting for metrics such as MRR, ARR, CAC, LTV, and churn. Cleanse and reconcile multi-source data, perform ad hoc and trend analysis, and provide actionable insights to leadership. Partner cross-functionally with Product, Sales, Marketing, and Customer Success while improving data processes, forecasting accuracy, and operational efficiency using advanced Excel, BI, and generative AI tools.