Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provides enterprise platform support for USAA by managing customer tickets, performing technical triage, coordinating escalations, communicating resolutions, and delivering root cause analyses. Coordinates cross-functional projects, deployments, releases, patches, and post-deployment monitoring. Builds client relationships, manages expectations, documents plans and decisions, and advocates for customer needs while balancing support, technical, and project coordination responsibilities.

Support developers and businesses using the PlanetScale database platform by troubleshooting production issues across applications, databases, infrastructure, and product behavior. The role involves resolving tickets and technical questions, explaining queries and workflows, creating documentation and playbooks, identifying recurring customer friction, and partnering with Engineering on product improvements and scalable support processes.

Conduct software demonstrations and training for prospects, customers, and employees; configure demonstration databases; research customer needs; tailor product presentations; answer technical and process questions; support trade shows and sales efforts; develop demonstration materials; participate as a product subject-matter expert; and coordinate with internal teams to support implementation transitions.

Own technical strategy and field success for VAST deployments on partner hardware, especially EBox. Architect and size solutions, set performance expectations, validate infrastructure readiness, guide deployments, troubleshoot complex hardware and software issues, and support strategic customers and partners. Collaborate with Sales Engineering, Support, Engineering, and Product while developing repeatable deployment practices and technical guidance.

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

The Account Executive prospects for new business, manages client relationships, develops customized advertising proposals, and drives digital revenue and sales growth. The role involves selling out-of-home media across mobile, transit, digital, billboard, and specialty channels; coordinating campaign delivery with internal teams; resolving billing issues; maintaining CRM records; and consistently exceeding sales quotas.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Administer and engineer enterprise Atlassian platforms including Jira, Jira Service Management, and Confluence. Gather requirements, design and configure workflows, manage access and integrations, support ITSM operations, troubleshoot incidents, coordinate releases, develop automation and reporting, and drive user adoption through training and documentation. The role requires customer-facing solution design, disciplined change management, platform governance, and collaboration with Government users, vendors, and technical teams in a regulated federal environment.

Leads federal quantum business development across civilian, defense, intelligence, and energy markets. Identifies and closes opportunities, builds a $100M annual pipeline, and targets $20M+ in yearly wins. Develops customer, partner, and supplier relationships; guides qualification, gate reviews, win strategies, value propositions, and pricing. Collaborates with technical teams to create deliverable solutions and serves as a player-coach for quantum sales efforts.

Owns and continuously improves the R&D operating system across Product and Engineering. Responsibilities include designing governance frameworks, operating models, metrics, dashboards, reporting, tooling strategies, and organizational processes. The role drives operational excellence, process adoption, executive visibility, data quality, AI-enabled workflow improvements, cross-functional alignment, and resolution of operational risks and dependencies.