Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Manage and triage customer support tickets, execute SOP-driven workflows, coordinate follow-up with cross-functional teams, document actions clearly, escalate when needed, and identify process improvements to maintain reliable day-to-day support operations.

Serve as primary client liaison and lead for assigned pharmaceutical congresses, managing ancillary meeting spaces, AV, catering, contracts, site inspections, program timelines, and on-site execution. Use program management systems for end-to-end program delivery, maintain records and financial forecasting, coordinate registration/air/DMC/vendors, conduct status meetings and debriefs, and support continuous improvement. Travel up to 40%.

Perform quality audits and controls for benefits administration (COBRA/LOA/retiree), own reports and process documentation, support system testing and bug validation, identify process gaps, assist onboarding/offboarding, support client inquiries, approve refunds, train and liaise with internal teams to drive process improvement and ensure accurate end-to-end resolution.

Design, run, and improve CI/CD systems and developer workflows for a Kubernetes-based polyglot monorepo. Build fast, reliable pipelines, local-to-prod developer paths, observability for builds, and partner with product teams to raise release quality and delivery velocity.

Design, build, and tune NLU models and agentic virtual agents on Genesys Cloud. Create and iterate prompts and evaluation frameworks, analyze conversation logs to identify failures, and implement data-driven improvements. Work with customers to gather requirements, present findings, and optimize production performance of LLM-driven interactions.

Lead design and delivery of enterprise generative and agentic AI systems on AWS. Architect Bedrock-based RAG and multi-agent platforms, prototype in Python, ensure security, observability, IaC, and guide clients from discovery to production.

Manage execution of direct publisher placements (endemic, sponsored content, newsletters, podcasts, OOH). Negotiate terms, review IOs, monitor pacing/delivery, resolve mid-flight issues, reconcile publisher delivery data, and document workflows to support client reporting and repeatable processes.

Generate and qualify B2B SaaS leads through outbound campaigns and inbound follow-up, update CRM daily, collaborate with account executives to meet pipeline quota targets, and prepare activity reports.

Lead global payment partnerships and strategy, managing relationships with processors, banks, and fintechs. Drive cross-functional integrations, negotiate contracts and pricing, define SLAs, manage implementations and business reviews, and optimize processes and costs to support market expansion and product scaling.

Lead and coach a small sales team for oil & gas microturbine solutions, manage CRM (Syteline) and pipeline, run sales cadence and forecasting, drive value-based selling, build cross-functional relationships, and travel frequently to customer sites (~50%).