Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Provide administrative, operational, and customer service support including chargeback processing, account research, complaint resolution, reporting/KPI tracking, PO support, SOP maintenance, onboarding/training assistance, and cross-department collaboration to ensure efficient daily operations.

Part-time contractor creating social media graphics, reels, and stories for nonprofit and mission-driven clients. Establish creative direction, produce cohesive content on schedule, manage multiple projects within design and budget constraints, and maintain high-quality deliverables.

Lead architecture and implementation of reliability platforms and SRE practices for a production SaaS. Build self-service reliability tooling, drive AIOps automation, advance observability (monitoring, tracing, profiling), lead incident response and postmortems, mentor engineers, and embed production readiness across teams to achieve 99.99% uptime.

Design, operate, and troubleshoot global enterprise infrastructure across cloud and on-prem environments. Execute production changes, participate in incident response and root cause analysis, maintain reliability and security, support Windows/Linux, networking, identity, and endpoint management, and contribute to automation and infrastructure-as-code efforts using Terraform, Ansible, PowerShell, and Python.

Manage and triage customer support tickets, execute SOP-driven workflows, coordinate follow-up with cross-functional teams, document actions clearly, escalate when needed, and identify process improvements to maintain reliable day-to-day support operations.

Serve as primary client liaison and lead for assigned pharmaceutical congresses, managing ancillary meeting spaces, AV, catering, contracts, site inspections, program timelines, and on-site execution. Use program management systems for end-to-end program delivery, maintain records and financial forecasting, coordinate registration/air/DMC/vendors, conduct status meetings and debriefs, and support continuous improvement. Travel up to 40%.

Perform quality audits and controls for benefits administration (COBRA/LOA/retiree), own reports and process documentation, support system testing and bug validation, identify process gaps, assist onboarding/offboarding, support client inquiries, approve refunds, train and liaise with internal teams to drive process improvement and ensure accurate end-to-end resolution.

Design, run, and improve CI/CD systems and developer workflows for a Kubernetes-based polyglot monorepo. Build fast, reliable pipelines, local-to-prod developer paths, observability for builds, and partner with product teams to raise release quality and delivery velocity.

Design, build, and tune NLU models and agentic virtual agents on Genesys Cloud. Create and iterate prompts and evaluation frameworks, analyze conversation logs to identify failures, and implement data-driven improvements. Work with customers to gather requirements, present findings, and optimize production performance of LLM-driven interactions.

Lead design and delivery of enterprise generative and agentic AI systems on AWS. Architect Bedrock-based RAG and multi-agent platforms, prototype in Python, ensure security, observability, IaC, and guide clients from discovery to production.