Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Designs and manages scalable customer lifecycle programs across onboarding, adoption, education, health recovery, renewal, expansion, and win-back. Defines segmentation, triggers, decision trees, messaging, escalation paths, and success measures. Partners with Customer Success, Product, Marketing, and operations teams to launch and optimize programs. Uses experimentation, customer behavior, automation, AI, and performance measurement to improve customer experiences and business outcomes in a B2B SaaS environment.

Provide frontline technical support for ERP and other business applications through phone, email, chat, and self-service channels. Diagnose and resolve complex software, data, code, performance, integration, and environmental issues. Collaborate within a swarm support model, share knowledge, coordinate with cross-functional teams on defects and enhancements, maintain product expertise, and follow up with customers. Support may involve SQL, monitoring tools, cloud platforms, databases, networks, APIs, and Windows environments.

Onboard and support Global Edge ERP customers through implementation, go-live, training, and post-implementation support. Develop implementation plans, document workflows and requirements, coordinate internal teams and partners, monitor project progress, resolve issues, and provide business consulting. The role includes delivering online and on-site training, preparing customer materials, supporting process improvements, and ensuring implementations are completed on time and within budget.

Own full-cycle recruiting for Corporate and Go-to-Market roles across Sales, Marketing, Professional Services, Customer Support, and G&A. Responsibilities include intake strategy, sourcing, candidate assessment, interview coordination, stakeholder advising, offer negotiation, candidate experience, ATS record maintenance, and recruiting progress reporting. The recruiter will manage multiple requisitions, use AI tools to improve workflows, and partner with hiring managers in a fast-paced SaaS, technology, professional services, or B2B environment.

Implement and support ECI’s M1 software for new customers. Lead requirements gathering, gap analysis, system design, configuration, testing, data migration, go-live activities, and post-implementation consulting. Manage implementation timelines, scope, budgets, project administration, issue escalation, and customer reporting. Present complex technical concepts clearly while advising customers across manufacturing, operations, distribution, and finance.

Qualify inbound leads, conduct outbound prospecting, perform discovery conversations, handle objections, research target accounts, schedule qualified meetings for Account Executives, and maintain accurate Salesforce activity records while meeting pipeline and activity targets.

Lead the design and continuous improvement of the company’s sales operating model. Oversee forecasting, pipeline governance, territory and quota planning, compensation, CRM governance, seller productivity, and operational cadence. Partner with GTM Engineering and business leaders on sales technology strategy, automation, and AI adoption. Build and lead Sales Operations and Strategy & Planning teams while aligning Sales, Finance, HR, Marketing, Systems, and post-sales functions.

Own full-cycle new-business sales for ERP software in the discrete manufacturing industry. Responsibilities include prospecting, territory planning, discovery, demonstrations, pricing, negotiation, closing, pipeline management in Salesforce, forecasting, and achieving revenue targets. The role partners with Solutions Engineering and sales leadership and requires consultative selling to business owners and executive decision-makers. This is a remote position with 30–40% travel and preferred Pacific Time Zone availability.

Build trusted GTM business intelligence by defining commercial metrics, analyzing performance across Sales, Marketing, Customer Success, Product, and Finance, diagnosing root causes, and delivering executive recommendations. Partner with data engineering and operations teams to integrate Salesforce, product, support, marketing, billing, and financial data. Evaluate AI-powered analytics capabilities and improve self-service decision-making.

Lead customer implementations of the Deacom ERP platform from requirements gathering through go-live. Responsibilities include process reviews, fit-gap analysis, system configuration, solution design, testing, data migration guidance, user acceptance testing, reporting, KPI improvement, and ongoing consulting. The role serves as the primary customer resource, presents complex concepts clearly, and travels throughout the U.S. and Canada approximately 25% of the time, potentially reaching 50% during key project phases.