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Keyfactor

Customer Success Manager

One Month AgoSaved
In-Office or Remote
USA
Mid level
Mid level
Cloud • Information Technology • Internet of Things
Drive customer satisfaction and retention through strategic, proactive engagement. Understand customers' business objectives and Keyfactor solutions, identify upsell opportunities, monitor renewal risk and mitigate churn, coordinate internal resources to resolve issues, represent customer perspectives to leadership, and mentor junior CSMs.
Top Skills: MS OfficeWindows
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