Lead a team in implementing high-quality curriculum, mentor new teachers, and ensure effective communication with families in a preschool setting.

Lead escalation management and customer relationship strategies, support field teams, create and maintain processes and training, analyze escalation trends, recommend process improvements, and report to leadership to improve customer satisfaction.

The Senior Product Manager will lead the growth of Senior Services by identifying opportunities, developing business cases, and implementing new services, while collaborating across teams to enhance the caregiver experience and ensure quality delivery.