Manage post-sale relationships with mid-market B2B SaaS customers, driving adoption, value realization, renewals, retention, and account expansion. Build trusted stakeholder relationships, monitor customer health and engagement, mitigate churn, negotiate multi-year contracts, identify upsell and cross-sell opportunities, and conduct strategic business reviews. The role requires consultative account management experience, ideally in cybersecurity or threat intelligence, and ownership of renewal and expansion deals.

This internship under the SkillBridge Program involves supporting threat intelligence, technical analysis, and intelligence editing, focusing on cybersecurity and associated risks.