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The Account Manager will manage customer accounts, drive retention and expansion, identify growth opportunities, negotiate renewals, and collaborate across teams to enhance customer success.

As a Principal Customer Success Manager, you will manage complex Enterprise client relationships, drive user adoption, advocate for customer needs, and develop successful strategies while ensuring high engagement and satisfaction levels throughout the customer lifecycle.

The Technical Account Manager ensures customer success through proactive engagement, technical expertise, and managing escalations for enterprise customers. Responsibilities include conducting health checks, providing technical guidance, and advocating for customer needs.

Manage revenue cycle processes, ensure proper revenue recognition, collaborate with various teams, support audits, and lead process improvements.