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Leads HiBob’s end-to-end marketplace strategy, operating model, roadmap, partner and integration portfolio, developer ecosystem, adoption, and monetization. The role manages marketplace program managers and coordinates Product, Engineering, Partnerships, Marketing, Sales, Customer Success, Finance, and Legal. Responsibilities include improving APIs and developer tools, enabling solution creators, establishing governance and performance metrics, scaling marketplace programs, and developing commercial models such as referrals and revenue sharing.

Provide advanced technical support for SaaS customers, investigate and resolve complex issues, troubleshoot integrations and APIs, manage escalations, advise Premium customers, collaborate with Engineering, mentor teammates, and improve support processes and documentation.

Leads a mid-market SaaS sales team, owns revenue quotas and pipeline growth, and manages Account Executive performance. Responsibilities include recruiting and coaching sales talent, forecasting through Salesforce, developing regional sales strategies, improving conversion rates with cross-functional teams, engaging customers and decision-makers, negotiating and closing deals, and ensuring employee onboarding and ramp-up. The role requires extensive B2B SaaS sales leadership, HR technology expertise, and experience with mid-market or enterprise clients.