Designs, deploys, maintains, and supports enterprise LAN, WAN, WLAN, routing, switching, wireless, firewall, and Azure network infrastructure for MSP clients. Troubleshoots complex Layer 2 and Layer 3 issues, develops documentation and configuration standards, supports capacity planning and risk assessments, and collaborates across teams on client projects. Requires substantial travel to customer sites, occasional on-call availability, and adherence to security and background-check requirements.

Drive net-new customer acquisition and grow large accounts by owning full sales cycle for complex infrastructure and managed services. Prospect, manage pipeline, lead executive and technical conversations, negotiate and close multi-million-dollar deals, and collaborate with internal teams while tracking activity in CRM.

Partner with sales to evaluate customer environments, architect infrastructure and security solutions, lead technical discovery and presentations, produce proposals, drive adoption and upsell, and maintain technical documentation and CRM records while ensuring information security and occasional travel.