Own the vision, strategy, roadmap, discovery, delivery, and continuous improvement of Rezilient’s member experience products. Partner with clinical operations, engineering, design, customer success, and sales to ship accessible, engaging healthcare experiences. Define requirements, prioritize backlogs, establish product metrics, ensure healthcare compliance, and help integrate AI into care delivery. The role requires experience scaling consumer health products, building AI or machine learning features, and operating effectively in a regulated startup environment.

Own end-to-end UX design for a consumer healthcare mobile app, from research and workflow mapping through prototyping, production delivery, and post-launch iteration. Design member-facing care, health data, AI-assisted experiences, clinical workflows, and care-team coordination. Partner with Product, Engineering, Clinical Operations, Growth, Quality, and Compliance while conducting user research, building reusable design systems, ensuring accessibility, and designing transparent, safe AI interactions.

Leads healthcare customer and health system implementations from handoff through launch and transition to ongoing support. Builds project plans, tracks milestones, risks, dependencies, readiness, and deliverables; coordinates technical, clinical, operational, product, sales, engineering, and customer stakeholders. Manages EHR integration workstreams, launch communications, reporting, documentation, handoffs, and process improvement while ensuring on-time, safe, and high-quality go-lives.