The Technical Product Support Specialist II manages complex technical inquiries for ZOLL products, providing advanced troubleshooting, collaboration across teams, and contributing to knowledge base improvements.

Drives new business sales of ZOLL acute care technologies through distribution partners across education, utility, and industrial markets in the West Region. Responsibilities include prospecting, developing strategic accounts, managing complex opportunities through close, delivering presentations and demonstrations, coordinating channel partners, maintaining Salesforce records, forecasting, supporting implementation and training, and attending industry events. The role requires extensive territory travel and expertise in capital equipment sales, market dynamics, funding, compliance, and purchasing cycles.