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Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

Lead executive relationships and consultative engagements to drive customer value, retention, and digital transformation. Orchestrate account strategy, run strategy workshops, mitigate renewal risk, align cross-functional resources, and use data-driven insights to accelerate sales and ensure long-term client success.

The Senior Onboarding Customer Success Manager leads customer deployments, manages project delivery, collaborates with stakeholders, and ensures successful transition to the post-deployment phase.

The Director, Global Payroll oversees global payroll operations across 18 countries, ensuring accurate, compliant payroll processing, and leading a high-performing team to enhance payroll efficiency and employee experience.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.