Top Tech Jobs & Startup Jobs in Denver & Boulder, CO

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

As a Senior Sales Engineer, you will provide pre-sales demonstrations, act as a technical expert, collaborate with sales, and mentor junior members to meet customer needs with IAM solutions.

Source, contact, qualify, and set meetings with new prospects to produce qualified sales opportunities. Research accounts, maintain CRM data integrity, collaborate with Sales and Marketing, and meet monthly and quarterly metrics.

Lead and grow an SRE team for FedRAMP/DoD-compliant government cloud environments. Ensure availability, performance, capacity, incident response, automation, and Continuous Monitoring (ConMon) to maintain ATOs and regulatory evidence for audits.

Lead the Buyer Journey value stream as the primary product manager for internal business applications. Define outcome-based roadmaps, drive discovery and delivery across Sales, Finance, CX, and IS, coach the delivery team, and measure business outcomes (lead-to-cash, SLAs, renewal velocity) to improve seller, partner, and buyer experience.

Manage health and escalations for premier accounts; organize case reviews and follow-the-sun handovers; ensure SLAs; lead critical incident and post-mortem activities; align engineers and stakeholders; improve support processes; educate customers on best practices; coordinate executive communications and resources.

Provide escalated technical support for Ping Identity products, investigate issues using knowledge bases and test labs, manage customer expectations, contribute to public community and knowledge base, participate in on-call rotation, and communicate proactively with customers.

Design, build, and maintain cloud-hosted infrastructure and CI/CD pipelines for a large identity platform. Improve deployment automation, reliability, observability, and cost optimization. Collaborate across teams, evaluate technologies, participate in planning, and join an on-call rotation to support production services.