The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.

The Technical Account Manager at Kion serves as the primary contact for customer accounts, driving cloud governance, technical support, and customer success through relationship building and technical guidance.

The Solutions Architect ensures successful installation and configuration of the Kion platform in cloud environments, focusing on technical integrations and support during customer onboarding and deployments.