Lead enterprise sales skills training strategy—diagnose skill gaps, design and deliver instructor-led and virtual practice-based learning, create leader reinforcement toolkits, operationalize post-training reinforcement, measure effectiveness, and partner with Sales leadership to drive measurable sales outcomes.

Supervise and support a team of Communication Analysts: manage scheduling and attendance, review performance and audit reports, assist with training and hiring, troubleshoot system issues, compile outage impact reports, and foster team morale and coaching.