Leads the software quality assurance function, manages QA engineers and test analysts, and establishes testing standards across the software development lifecycle. Oversees test planning, UAT, regression, integration, automation, release validation, defect management, quality metrics, and continuous improvement. Partners with engineering, product, and business stakeholders in an Agile environment while ensuring performance, security, reliability, usability, and PCI-related testing requirements. Coaches team members and provides release-readiness recommendations.