Leads enterprise infrastructure, cloud, virtualization, monitoring, and DevOps initiatives. Provides advanced technical support, designs datacenter and hybrid-cloud solutions, optimizes cloud resources, and establishes automation practices. Develops Power Automate RPA integrations across Microsoft and enterprise platforms, including governance, security, compliance, monitoring, and exception handling. Manages complex IT projects, mentors engineers, supports strategic technology planning, and participates in on-call support.

Manage strategic business programs and projects, leading discovery efforts, developing business cases, and collaborating with stakeholders to drive solutions and implementation.