Customer-facing pre-sales Solutions Architect partnering with Account Executives to design and present cloud, colocation, storage, networking, backup, and disaster recovery solutions. Responsibilities include technical discovery, architecture design, documentation, scopes of work, customer presentations, technical advisory, and cross-functional collaboration with Sales, Product, Engineering, and Implementation. The role supports enterprise sales cycles, renewals, multiple Account Executives, and quota objectives while maintaining expertise in VMware, Veeam, Zerto, Fortinet, and related technologies.

Support, maintain, troubleshoot, and optimize enterprise network infrastructure. Configure routers, switches, firewalls, VPNs; monitor performance and security; respond to incidents; participate in maintenance, upgrades, on-call rotations, and client-facing technical support while documenting configurations and collaborating with cloud, security, and support teams.

Lead enterprise direct sales to grow and retain accounts by prospecting C‑suite buyers, scoping and pricing solutions, managing the full sales cycle, coordinating technical delivery with internal teams, negotiating complex contracts, and consistently meeting/exceeding revenue and pipeline targets using Salesforce.com.