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Manage adoption, retention, and solution optimization for legal-industry clients using Intapp products. Monitor usage and health data, execute structured success plays, advise clients on configuration and best practices, and provide post-deployment consulting. Build expertise across Intapp’s product suite, synthesize client feedback into recommendations, identify expansion opportunities, and act as a trusted advisor and internal customer advocate.

Own integrated, multichannel demand-generation campaigns for Intapp’s financial services vertical. Responsibilities include audience targeting, campaign planning, cross-functional execution, timeline and deliverable management, annual marketing planning, and performance reporting. The role translates campaign data into pipeline insights and recommendations for sales leadership and senior stakeholders while coordinating with marketing operations, product marketing, creative, editorial, field marketing, and channel teams.

Drive adoption, retention, and solution optimization across legal-industry client accounts. Monitor usage and engagement data, execute structured success plays, advise clients on product configuration and best practices, support post-deployment outcomes, and expand product expertise. Act as a trusted advisor and customer advocate while identifying opportunities to improve client value across Intapp’s software suite.

Lead and grow Intapp's largest legal accounts, driving ACV retention, net revenue retention, and platform expansion. Manage and coach a team of Managing Directors, build expansion pipeline, personally lead complex executive negotiations, and align Intapp's full platform to client priorities to drive measurable outcomes.

Own the sales play portfolio, PMM content governance, and GTM readiness programs for a B2B SaaS organization. Manage play lifecycles, content standards, launch coordination, field enablement, adoption measurement, and portfolio health. Partner with product marketing, sales, RevOps, product, marketing, and enablement teams to drive seller effectiveness. Analyze usage, pipeline influence, win rates, field feedback, and deal data to improve content and readiness programs.

Own end-to-end video production, including creative support, scheduling, budgeting, vendor and crew management, stakeholder communication, post-production workflows, delivery, archiving, and financial closeout. Manage multiple projects while maintaining quality, timelines, profitability, and creative standards. Coordinate editors, color, audio, graphics, agencies, and freelance partners, while applying knowledge of union rules and production requirements.

Lead and hands-on technical principal for Enterprise Applications (Salesforce, DealCloud) driving architecture, solution design, CI/CD/DevSecOps, AI-assisted development, platform modernization, production support, and engineering excellence. Coach and mentor engineers, own delivery and incident management, set standards and reusable frameworks, and remove technical roadblocks to ensure scalable, secure, and maintainable solutions.