Build and re-architect Shipt's LLM-native search stack including retrieval and ranking systems. Design multi-task and multi-objective models, integrate personalization signals, develop hybrid dense/sparse retrieval, and apply generative retrieval and query expansion. Analyze search data, report findings to leadership, and partner with senior scientists and ML engineers to improve relevance, revenue trade-offs, and operational metrics.

Own the end-to-end sales process for a portfolio of national and regional grocery and retail partners. Prospect, develop relationships with Director/VP/C-levels, craft tailored proposals, negotiate and close new partnerships and renewals, forecast pipeline, and coordinate cross-functionally to enable successful partner launches. Represent the company at industry events; travel ~40%.