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Manage a team of auto/property claims employees, ensuring quality, compliance, and operational effectiveness. Coach, hire, and develop staff, handle escalations, optimize workloads, and lead process improvements to enhance member experience and risk controls.

Leads USAA’s enterprise Concentration of Risk framework, using actuarial, catastrophe, climate, statistical, and predictive analytics to identify risk concentrations and guide pricing, underwriting, growth, profitability, and capital decisions. Partners with cross-functional teams and executives, develops risk metrics and mitigation strategies, governs enterprise reporting, manages vendors, and communicates complex recommendations to senior stakeholders.

The Assistant General Counsel will provide legal counsel, manage litigation, and advise on regulatory and compliance risks while collaborating with internal clients and outside counsel.

Lead competitive intelligence for the Annuity business: research and synthesize competitor products, pricing, distribution, and market trends; run complex analyses and predictive projects; translate findings into strategic recommendations for senior leadership; mentor team members and ensure risk/compliance alignment.