Provides hands-on technical direction and architecture ownership for connected products and cloud platforms. Defines target architecture, APIs, data models, integration patterns, and technical roadmaps; guides device-to-cloud systems, platform modernization, security, reliability, observability, CI/CD, and incident response. Partners across engineering, product, science, quality, IT, DevOps, and external vendors. Remains involved in backend implementation, technical investigations, code reviews, mentoring, and resolving high-risk production issues.