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Lead technical recruiting strategy for Americas-based engineering teams, partnering with senior leaders to drive market mapping, compensation analysis, AI-enabled recruiting workflows, process improvements, and talent branding. Mentor recruiters, lead high-impact projects, and champion inclusive hiring to scale technical hiring across Applied AI, Software Engineering, Infrastructure, and Security.

Own enterprise pipeline generation through signal-led, multi-channel demand gen campaigns. Partner with Enterprise AEs to target accounts, design ABM plays, run frequent experiments, craft outbound messaging, and build AI-driven workflows that automate engagement and accelerate deals from first touch to closed-won.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead Zapier's Enterprise engineering organization responsible for identity, access, audit, admin tooling, and AI/agent governance. Define strategy and technical roadmap, ensure reliability of Tier-1 services, partner with Product, Sales, and Customer Success, shape AI-native engineering practices, build and develop managers and ICs, and oversee cross-org initiatives and incident leadership.

The role entails forecasting, planning, and analysis for Zapier's self-serve and new products businesses, requiring strong SQL skills and finance expertise.

Lead Zapiers security strategy for an AI-native SaaS platform. Own App and Infrastructure Security, Detection & Response, GRC, risk management, incident response, bug bounty triage, and enterprise security enablement. Partner with Product, Engineering, Legal, and GTM to embed secure-by-default design, shape AI-specific controls, support enterprise deals, and build a high-performing security engineering organization.

As a Sr. Applied AI Engineer at Zapier, you will build and enhance AI platform capabilities, focusing on LLM Ops and ML Ops to support scalable AI development across teams.

As a Staff Engineer for Revenue, you'll shape technical vision and architecture for billing and pricing systems, ensuring correctness while enhancing cross-team collaboration.

Lead enterprise ABM strategy and manage paid media across self-serve and enterprise motions. Build AI-powered workflows, oversee agency relationships and budgets, set metrics, run rapid experimentation, align with Sales/RevOps/Customer Success, and grow a small team while optimizing account-level pipeline performance.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.